Customer Ratings & Reviews

Perfect warranty ...... Just in case something were to happened....

Always get the protection on big purchases. Best Buy makes it simple to get things replaced and fixed.

Seems like a good plan if I ever need it so got it in case

I got this for my son and daughter-in-law because the tv in there house was going out but it was house warming gift.

I have always purchased the geek squad subscription to cover all my electronic devices.

Always get protection on televisions! You never know what could go wrong to it. Yeah, they do come with manufacturer warranty but the Best Buy protection goes above and beyond.. if you want to be covered get the plan!

Geek Squad services are very good for the products I have purchased.

Good idea to purchase if your product is over 500 dollars / That is the rule I follow / Use your best judgement.

Nothing like having the worry free feeling of knowing you’re covered for 5 years if anything goes wrong with your purchase that you’re completely covered.

Nice to know I have additional coverage if needed but hope not to use it

A purchased a 5 year warranty for my 50 inch Vizio TV. The TV started to malfunction after 2 years when on occasion it would not turn on. The TV was sent to Geek Squad service center for repair which could not duplicate the problem so they just replaced the motherboard. Then it happen again so this time they came to the house and ordered a new power supply after just looking at the TV, didn't even open the back. After the part was delivered they came back, put it in and it didn't work so they said we will replace the TV. I called the number given and was told that I would get back the purchase price of the TV plus the tax on a best buy gift card. The remainder of the warranty, 2 1/2 years, was then void and could not transferred to my new TV. That shouldn't happen but still worth the price when they can't fix it.

Geek squad is a very good value. They are always prompt and courteous. Have had in home visits as well as taken things in to be serviced. Highly recommend.

The service technician was very knowledgeable and help me with the issue with my TV and directed me on what I needed to do.

Great knowing I have this team if I were to need help. Worth the pricing

Geek squad is very professional about broken or damaged items when you have protection on them. Anything can go wrong, and typically it’s not even your fault! Sometimes life just happens and bam, you lose $400 because you didn’t pay the extra $20 for protection. Don’t be that guy.

Purchased Geek Squad service in advance in case near future break down of this new TV. I didn’t purchase this service package for last TV and cost lots to have TV fix.

The Geek 5 year protection is the best deal for the money you will ever make. We always buy it and had never regretted getting it. Peace of mind

Is a great sound system. I love to play music, watch games and movies.

What a small price to pay for 5 years of peace. 5 years! To be able to not worry about replacing a TV for 5 years is priceless

Great deal for the price. Hopefully I will never need to use the warranty. It is a great feeling to know I'll be covered if anything does happen to the TV.