Customer Ratings & Reviews

best buy offers an additional protection for things that you buy at a reasonable price, and will take care of any problems that arise quickly

I always recommend protection for your electronics. If something goes wrong you can always exchange your product if that's an option or money back.

I purchased the tv warranty just becasue I have always done that since purchasing led type TV's. It is a nice safety net.

Knowledgeable technicians Professional and liked how they explained everything

I have peace of mind knowing that any problems with my new television will be taken care of in a timely fashion.

So far so good I'll later review it if I have to use it.

Better to have it and not need it, then need it and not have it.

Helped me with any questions I had and were straightforward with me

I was told the squad protection expired in Nov of 2020. They charged us for services about 2 weeks later which in reality we still had another year on our coverage. Good work except for charges still in protection .

You need Geek Squad service. I've purchased the 5-Year protection plan because it's a must. Sometimes, the manufacturer's warranty is just not enough.

Every high value electronic I purchase at Best Buy will be bought with geek squad protection due to the fact that they will always fix any problems with it.

Haven't had to use yet on this product but have used in the past and is very simple to use and works great. I always get on higher dollar electronics.

Haven't had to use yet on this product but have used in the past and is very simple to use and works great. I always get on higher dollar electronics.

I’m so glad I got this two year geek squad insurance it’s worth it

When you pay a lot for something, and even though the likelihood of it being damaged is pretty slim, you still want to protect it. That's my reason for buying the added warranty on this TV.

Doesn’t get any better then having the Geek Squad on your team. Highly recommended to others when professional support is needed.

Everything works and is functionable and is described as per description. Best Buy with the win.

Great laptop. Love the slimness of it and has a great picture quality.

Hope I never have to use service, but decided to purchase with product.

Bought the yearly package and it has come in handy more than once. Geek Squad members are friendly, helpful, and eager to make things right. Will keep on using.