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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30848 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 548 Showing 10,941-10,960 of 30,848 reviews
  • Rated 5 out of 5 stars

    Geek squad rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad are very intelligent and knowledgeable of what they do and do great work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very help and kind . Professional service was fast and easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the service protection with best buy. I believe they have the best protection for less hassle around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to have it and not need it than to need it and not have it. I've had to use this type of insurance before on things I've purchased at other places. It really saves you a headache.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Best Buy extra protection. It costs very little compared to having to buy a new TV in case it is that "one in a million" that goes bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy to get this Gerk Squad Support for my electronics. I upgraded my geek squad support from the $99 geek squad support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They cover your isssue with no questions asked. Very easy to use and hassle free. Your product gets replaced or money back no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an amazing choice of a purchase no regrets.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No Extended Warranty = No Flat Panel TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been my experience that “Flat panel TVs Fail” I won’t buy one without an extended warranty. Best Buy’s extended warranty used to be a money warranty however it is now a replacement warranty. Still a good deal but not as great as the money back Program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always there when I need assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always include

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always include the geek squad protection plan. It give her peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knock on wood, but I didn't need it yet. Great for an extra piece of mind for higher end electronics and better than the manufacturers warranty. Would recommend this investment to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! Light weight and color resolution is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect option and protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent option that why I buy at best buy. Bet thing ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it, but glad I have it just incase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty for Fire tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received email for setup almost immediately after purchase. For a tv I believe it is necessary just in case the tv doesn't work well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing way to protect your investment for 5 years

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I hope that I don't have to use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the price is a little steep. I would hope that there would be a bit more dependability in the products and that protection services wouldn't cost so much

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive feedback! We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We hope you give us another opportunity to better serve you in the future.

  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I invest a lot of money in a product I want the best protection for the product, particularly, when it is not a throw away item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year geek squad plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the 5 year geek squad plan when we bought our new tv. We love the geek squad protection programs they cover so much and for only 89.99 for 5 years it’s so worth it!!

    I would recommend this to a friend