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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30859 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 675 Showing 13,481-13,500 of 30,859 reviews
  • Rated 5 out of 5 stars

    G Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased service and the tech who helped was knowledgeable about product and able to answer all questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Stars all the way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent helped us with our new TV having a scratch on the screen and with no problem had a new TV in our home within days!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totaltech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Geek Squad and everything it offers. Exploring the new totaltech program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I used before and very pleased.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a laptop and had the hard drive go out and they quickly replaced the hard drive with a great one and it is still working 5 years later. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always purchasing Geek Squad Service is purchasing a peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TVs used to last much longer. What happened?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An Unnecessary evil to protect your investment against what could be planned obsolescence.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always protect you valuable devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the TV in particular I purchased is not overly expensive, I felt the need to purchase the extended warranty because it was a fair price for 2-more years.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Added insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to buy the coverage when I replaced a Samsung TV that needed a new panel after only 19 mo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s working real good my family love the tv its my living room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good to have protection on any electronic product. Will recommend Geek Squad service to a friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and neat. When the job was completed everything was was tucked away neatly and clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use the service thankfully, but it is always worth the peace of mind knowing it is there if/when you need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good fall back plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes you don't need the plan if you are buying quality products but it's great to have if something goes wrong so you don't have to buy a whole new thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PROTECTION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great to have and keeps you from getting upset if something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PROTECTION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great to have and keeps you from getting upset if something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good product and very good service I really

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product and very good service I really recommend this item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good product and very good service I really

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product and very good service I really recommend this item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad takes care of you even if your product is out of warranty. Can't go wrong with protection your investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I paid little fir my tv I went for this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On point assistance!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven’t had to use it recently, but in the past they have been great with resolving the issue with our computer.

    I would recommend this to a friend