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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30859 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 683 Showing 13,641-13,660 of 30,859 reviews
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such peace of mind knowing my son's tv is covered incase something happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use because of a problem with our Oculus Quest. Geek squad team was great in handling and resolving our issue

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far geek squad has been very helpful with all my purchases. Best Buy’s automated phone tree experience could definitely be improved but when I finally get a person they are always well informed and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Service, glad my TV is protected and can be worked on after manufacturing warranty expires

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5yr Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend getting the 5yr plan. TV died just within the 5 yrs and it was easily replaced.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    none

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad plan is one of the best plans to buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed my TV with care and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service ever from Geek Aquad service I really enjoy products from Bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is great for when you have an accident and good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary for every purchase!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where would I be without geek squad?! Life saving product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good very good very good very good very good very good very good very good very good very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rather be safe the sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rather be safe then sorry. Plus if the tv gets damaged and it’s out of date Best Buy will give you the credit you paid for the tv to a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to be safe then sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rather be safe then sorry. Plus if the tv gets damaged and it’s out of date Best Buy will give you the credit you paid for the tv to a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Samsung TV and Samsung surroundsound are not co

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How do I get someone to help me wMy Samsung TV and Samsung surroundsound are not comparing right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came an replaced my tv that was under warranty and had stopped working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very very very very very very very helpful ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan to have! Would highly recommend getting the protection plan on anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use the geek squad protection for anything big but I am sure glad to have it when my electronics break!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally had a good experience with those folks, they fixed my tv in matter a day , recommend them for peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use it after a year . Replaced my tv with no hassle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was installed quick and perfect. Looks great…..

    I would recommend this to a friend