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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30774 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 167 Showing 3,321-3,340 of 30,774 reviews
  • Rated 5 out of 5 stars

    Geek Squaddddd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have with appliances! You just never know what could happen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job mounting our tv , straight and level

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind is priceless but I got xtended warranty at a great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved my life after 5 years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old Samsung 4K 75-inch TV started having white spots in the display after 5 years of regular use. Thanks to this protection plan I was able to replace it with whatever's new out there, without needing to pay an arm and a leg and just paying the difference. This protection plan saved my life, I definitely recommend considering it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this protection plan just in case anything happens to my $1000+ tv. Best Buy has it all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used it in the past and very happy with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this and hope we don't have to, but it's there if we should need it. Gives peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the 5 year warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 5 year geek squad warranty is excellent. If they can’t fix the TV they will replace it. The geek squad comes to your residence they are very polite, professional and prompt with time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad unpacked my 65" Oled TV & set it up so fast I couldn't believe it. They explained the actual TV set up to me as they were connecting it to my supplier. The two squad members seemed to enjoy their jobs as well as explain everything to the customer. They even took the empty cardboard box with them. What more can you ask for? They are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for keeping your products covered would highly recommend for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Samsung 55”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Good Service and nice atención for the empleados. I like Best Buy. Is the BEST

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Usually great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend service protection. On cheaper products. Phones require a extra payment to fix product. I have $1200 phone with a cracked screen and they want $250 and phone before replacement. Leving me without phone till repair nd $13 a month charge every month. I got warranty so I wouldn't have to pay more money if it breaks. Hd screen protector put on nd qll of sudden i have cracked screen. I think he did it putting on protector. I should have watched him. Cracked in corner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad was very helpful I brought in a few computers that were outdated and irreparable and they were able to retrieve my info and pictures onto a harddrive. they were friendly quick and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad's Top Notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used the Geek Squad in the past Always received courteous respectful knowledgeable service Any issues that I have had were always resolved to my satisfaction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pura Calidad !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had any problems with my TV.. yet but if I do I will love to see what it covers I’m sure it’s very worth it you never know what could happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service when you need it. Arrived on time and did great work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five year plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually never buy a service plan but I did with the purchase of my new television. It's for "just in case". Hopefully I will never need to use it and if I do it was worth the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trustworthy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and helpful. Knowledgeable and friendly. If you have questions they have answers. If they don’t have an answer they’ll look into it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5315 Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's kind of hard to Rate, I have not had the opportunity to use the service. Hope I never will.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best services around, they do an awesome job on fixing the items that needed fixed.

    I would recommend this to a friend