Customer Ratings & Reviews

I bought a 85 inch Samsung tv from Best Buy and to be frank, I’m loving it very much. It’s very easy to use and i have not had any difficult problem setting it up.

What I love about geek squad protection is that Best Buy has it for everyone and everything on new and open boxes and it has the same protection, and they can fix it on the store and I don’t need to ship anything! Thankyou

The agents mounted my TV and connected all accessories extremely professional and extremely knowledgeable highly recommend them!

Very Impressive!; quality highly recommend to anyone, well please.

We always purchase this protection plan with all our electronics. They cover just about everything except abuse, wich is understandable. The times we have had to use the protection plan, geek squad has always been friendly and highly knowledgeable.

Money well spent. Even the best equipment can break down. Enter the Geek Squad.

I recently used the Geed Squad to download pictures from a 10 year old Mac desktop so I could move them to a PC. They did a great job and finished several days ahead of schedule. Friendly and helpful team working at the Cary Crossroads Geek Squad!

I have not had any trouble with the TV I purchased this policy for. However this TV replaced another one that I had the Geek Squad protection on. The TV could not be repaired so Best Buy just gave me back the amount I paid and I purchase the TV I currently have. It truly was no hassle.

Agent was very attractive to my needs and everything was handled in a prompt and professional manner.

The tv has a great picture. It was easy to set up. It is still working very well. Sturdy construction.

My 55 ingima TV is awesome, clear with perfect sound!!!

Haven’t had to use it yet but good value for what it covers

This plan is a decent value for full geek squad coverage. Always had good service with best buy geek squad for all my devices. Would recommend buying the 2 year plan for everything

Nice to have the Geek Squad behind my Purchase! They do fine work!

They replaced my Tv with no issues. Just had them come out take a look at it and told me they would replace it no problem!

I had to use this once on a previous purchase and the interaction went as easy as can be. It’s there when you need it.

Beautiful tv! Everything about it is amazing and I love it

It seems unnecessary at the time, but it's better to have when you need it than be stuck with a 700$ tv that breaks down! We hesitated over purchasing this, but in the end we have peace of mind knowing that if anything happens to our tv over the next five years, the geek squad can help repair it!

I read the list of coverage and decided to purchase the 5 year plan to cover my 60" television. If it fails, the plan will repair it. Looks like good insurance against an unexpected failure just in case. I always keep my products in good condition and for long periods of time.

My TV needed repair it's working fine now worth the cost you never know if your product will break down my LG TV was only 2yrs old when it broke down and the cost of the warranty was worth the cost it would of cost more to fix or replace the TV I buy a extended warranty for any product that cost over $100 dollars....Can't go wrong