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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30884 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 287 Showing 5,721-5,740 of 30,883 reviews
  • Rated 5 out of 5 stars

    LR Television system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adjusted price with flash sale after purchase of which we appreciate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happiness with HIENCE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other companies may have white glove service but I had Royal service. Extra protection price reasonable for 2yr.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection plan always get one just to be safe personally i always get it to all my buys on best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product. My TV went out and they replaced my TV without and problem. It was delivered within 48hrs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added a warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extended warranty just in case! We didn’t mount on the wall because we might want to move I!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 years service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 year service I usually do not purchase service but the cost for two years it well worth it. Not having to worry about anything happening to my Tv for 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Idk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great type of...peace of mind. Hope i dont regret my decision.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GeekSquadIHopeyourstillthere

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Says I have 2 years and I would like to get a new TV that would work as well as it did when I purchased it! I only have less than one week to do this or maybe a year and a week. But I haven’t been able to use it because of a glitch having my home landline listed instead of my mobile telephone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always protect my technology purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the extended warranty on my technology purchases. We have six tvs we have purchased for our church. All of them have the bestbuy extended geek squad protection. I like the security that they covered if anything goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case of emergency

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always need the protection plans! Anything can happen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reminded us to utilize their service. Gave us notifications to maximize their services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purched the agreement for my television incase something happens to it. 1st ever sony television i have purchased and wanted the extra protection for piece of mind!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrace Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price for warranty. My Tv is in good hands!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always been a wise purchase. My last TV stopped working after a couple years, and geek squad covered everything,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really expensive for a 77" OLED but you need a warranty with something this pricey. Ive had issues in the past with tvs and BB warranty and geek squad were always great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my tv along with the DVD player and amplifier; all products that I purchased were Sony. I do recommend purchasing Sony products because of the quality especially when you have the geek squad install them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I hope I never have to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is something I hope I never have to use I just wish they offered to give you so credit if you never use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 yr Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always good to have Geek squad protection because you never know when you are going to need their help, and you mite not have the money to to get your item fix. So having the protection in advance is a good decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Last TV was not repairable. Received total refund.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have the extra protection. Had to use it for my last TV-not a Sony. Got full refund and bought the Sony TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend the geek squad protection. Had a tv in our den that went bad after 4 years and because I had the extended warranty I was able to get a new tv at no additional cost. Best investment I have made lately.

    I would recommend this to a friend