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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30887 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 340 Showing 6,781-6,800 of 30,886 reviews
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money if you spend more than $600 on a TV. Also 55" TV or larger they come to you to fix it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Must have any tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the protection plan for my tv had a issue geek squad took care of it but took almost a month i still recomend getting the protection plan for any new tv if your tv has any defects they fix it even if takes awhile they take care of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used them yet, but I’m confident that if I need to call them they will get the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used it yet no more than to replace my tv and I pray that I don't have to use it unless I have to. But the word that I heard is it is good to have

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again.

  • Rated 4 out of 5 stars

    Geek Squad delivered TV as promised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually upgraded my Geek Squad PP to 5 years prior to delivery

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great to have a lil insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy a warranty for almost every household item I buy if I don’t use it that’s money lost but I’ve had to warranty stuff before

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad #1 Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is amazing and extremely beneficial to have for all electronic purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Realiable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tell everyone if you want anythibg, but it at best buy and get protection plan because it's realiable and they are helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent brightness excellent sound… I love it and I recommend u

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75” frame

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very knowledgeable and helpful when my tv needed service. I was very impressed with their response.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VALUABLE PURCHASE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope I never need the the 5 yr warranty, but glad I purchsed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance Policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the Geek Squad Protection has been very helpful. It's now been upgraded to "Total Tech Support", but is worth having the benefits of this 'Insurance Policy'.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and very knowledgable. Plus vert nice guys. Kathleen Krainas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty service is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agent was informative and explained everything so I could understand recommend a warranty for everything well worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not needed to use it yet but it sure is nice to know I'm covered if anything happens to my new purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs. Ashe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent didn't connect the TV. We love our TV but I do have a question if you don't use your warranty do you get money back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never bought a TV, that hasn't had problems at some point. I've always gotten the extended warranty through geek squad, and they have been great when I've had to use it in the past. I would recommend to always get this coverage when investing a lot of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Say What

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the thought alone with having 2 years of geek squad protection is awesome sometimes things does not begin to function properly anymore til after the 2 years but just Incase it’s always great to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer salesperson was excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer salesperson was excellent! She had lots of knowledge and helped me decide the best computer for my needs. She was great with comparison of all computers and explained everything well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth it to purchase this for peace of mind especially given that the customer service is so top notch.

    I would recommend this to a friend