Customer Ratings & Reviews

I’ve only had to use the service once for a damaged TV. The team was very professional and provided great service. 5 stars.

I couldn’t be more happy with the geek squad warranty.

I got the warranty on my electronics to avoid any hassles post purchase and so far the product has been great and therefore no complaints. Even though I have not had to use this service, the fact that I have this service gives me a peace of mind.

Service has always been good. I've been a BestBuy customer for a while. Never had problems returning things. Always good quality & quick service. Keep uo the good work.

They set up my TV and show me easy settings. Also in store they helped me reset my laptops and explained me all the problems my laptops had. They are kind, honest and trustworthy people. Thanks

I always choose to take advantage of the Geek Squad protection packages when I shop at Best Buy. You'll then never have to worry should any of your electronic "toys" develop any mishaps. Don't check out without it! A++++++++

I never buy anything without the Geek squad protection even though I am a long time member of Total Tech Support. I like having the security of making one call to fix any problem.

Squad protection is a good product to have because the staff are very knowledgeable ,very courteous and I respectful. I am glad I purchased the geek squad protection

The Customer Service Agent was very helpful and the Price was good

Overall my experience was awesome with my tv replacement, my TV went out and I had no problem resolving the issue with guidance from the team and purchase of warranty.

Seems like a good deal. I haven't used it yet. I think there should be something in place where you cant review. Until you've used the services.

Unless you dont invest in added protection on your purchases

Completely worth the purchase for such an investment TV!

The installation process was tress free. They took the time to explain the various functions of the tv. Great job!!

This is a must have when its comes to TV or electronics things can and will go wrong so make sure Geek Squad has your back. They offer a no hassle protection plan.

This is a protection plan. I have had excellent experience with geek squad changing components on my computer and using best buy warranties on my old smart watch so there shouldn't be an issue. But only time will tell.

Had mine for 5 years hasnt given me any trouble. I dont regret buying it.

Excellent and Convenient Warranty. I have a great piece of mind having this protection. They come to your house to repair! No need to pack up everything and take it in. If they can not fix it in house. They will pick it up and take it with them.

Practically a must do today with products not as reliable as years back. Saves additional headaches & $$$$.

It’s good to have the insurance in case something happens in a five year is really good for protection