Customer Ratings & Reviews

Have not used the geek squad as the television is running perfectly

They are very helpful when it comes to anytime needed. I would highly recommended getting a warranty.

Used my extended geek squad warranty Since chipboard was not replaceable!

Extended warranty is worth the money cause things do happen

My previous TV had a problem in less than 2 years. The manufacturer only covered 1 year. Trying to get it repaired was too expensive. This 5 year protection plan is worth it in case something goes wrong.

Every time I buy any electrical equipment like TV's, Computers, etc. I always purchase the geek squad extended warranty, they are efficient in solving any issues you may have.

My sales rep Andrew at Langhorne Pa. was exceptionally attentive, informative and patient. I bought my TV because of him!

Purchased a 5 year contract for my new bedroom TV. Good value for 5 Years protection on a large TV. Includes in home service for a set as large as mine. Well worth it as far as I am concerned.

Purchased extended warranty for my new Sony OLED TV. Worth the expense if you plan on keeping the TV for a while.

The techs who mounted the equipment very efficiently and knowledgeable. Called the night before to confirm appointment and were very timely. Observed Covid-19 protocols.

Just in case the screen cracks as things have been known to fly at the tv occassionaly.

Great Tv I love this brand. The picture is clear and the sound is great

Really gooddddd. Claims easy, service at home.....

Something about the peace of mind in having a TV or computer serviced without having to pay out of pocket. Anytime I’ve ever had to use a protection plan it has worked out in my favor.

Something about the peace of mind in having a TV or computer serviced without having to pay out of pocket. Anytime I’ve ever had to use a protection plan it has worked out in my favor.

I've had terrible luck with past purchases. This time around, it's good to know that if something were to happen to my TV, I would be fully backed by the Geek Squad. Highly recommended investment.

Excellent excellent excellent These people are amazing and I am very glad this service is available. Best Buy really does an amazing job of getting the right things for their customers Thank you

I think the protection plan is great insurance and if needed deal direct with Beat Buy vs a mfgr….

Always good to have a professional place to turn when help is needed. Have not had an occasion to use it yet but the confidence of knowing they are there is comforting.

I keep getting emails from different Geek Squad people telling me that I will be billed $399 to my credit card. So far I haven't seen any charges and hope to not get any additional charges from what I paid when I purchased the TV.