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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30892 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 477 Showing 9,521-9,540 of 30,891 reviews
  • Rated 4 out of 5 stars

    Expecting not to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't got a chance to use it so far but I hope i may not need to use it as the TV is of good quality, let us see what happens, but it is a good insurance policy to have this as it is pretty cheap when compared to the coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trust the product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always trust Geek squad protection for a new product. They replace it immediately if if can’t be fixed by them. The replacement is a new product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to contact and give great recommendations and solutions to any problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    anything you need geek squad can help you figure it out. They have set up remote services so you can do from the comfort of your home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection Plans are Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has always been great fixing or replacing anything I have purchased with a protection plan, so for the added protection, I took this 5 year plan and I'm sure I will eventually get my money's worth out of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek Squad warranty Best Buy offers. It allows me to not have to worry about my electronics if something happens to it. I just have to take it to a Best Buy and they will fix any problems with no hassle!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Geek Squad protection for A tablet and the charge port was damaged I called the asked me to come in and replace that with no questions asked quick knowledgeable prompt service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and great product really have enjoyed it

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Amazing tv

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] One of the best tvs on the market for gaming. Amazing UI as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully we have not had to use Geek Squad for our TV's, BUT we have for other products and they have been great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable customer service, quick response times on work orders to the house, and easy to get reimbursed so you can get your technology back up and running ASAP!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety Blanket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying into the protection plan allows us to keep our investment safe, we purchased a 55" TV and this protects it against any issues that would typically happen, power outages, screen issues, anything under the sun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty worth it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We buy all our appliances from Best Buy and always get the warranty and Geek Squad protection and have never been disappointed. They are helpful and easy to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has always been a useful purchase in case any I goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has always been a useful purchase in case any I goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection makes me feel safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much needed to feel safe and secure. Great protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good advice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was recommended to get this since it was an older model, I figured that it could be worthwhile as I’m already paying a higher price for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek is there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are all was good on top of you have trouble they are there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad hooked it up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Would recommend it to anyone. Very satisfied.

    I would recommend this to a friend