Customer Ratings & Reviews

Been a customer of geek squad over 20 years, and they're quality has declined. Had a product go bad in 6 months and the price of the item doubled. They did not pro-rate my credit and gave me minimal options but to upgrade to a way more expensive item, even though i wanted a direct replacement or next comparable item for my warranty.

I like having the backup in case i need it but have luckily not had to use it

Bought an OLED C1 so this was a no question you could never be to safe and best buy has always been a trusted service!

But I can say anytime I have the opportunity to buy with BestBuy I always do for they cover a lot of things the Manufactures do not. And they keep their Word, at least up to this point with me...

Replaced tv after lightning hit it just like they said it would!

Amazing service. Thank you geek squad. Tv waa easy to set up

Love that we have a protection still after the return date. I have had problems with TVs before after a year and unable to do anything about it.

Purchased this service just for extra precautions and security knowing that I could count on the Geek Squad

I love that the Geek squad is always there. They didn't install it my grandson an son in-law did. I wasn't aware they were to come here

Always satisfied with Geek Squad Service Plans. Great service at a reasonable price

I purchased this protection plan because I’ve had issues with other items in the past that I regretted not getting it. Used it once and it was worth it.

Highly recommend additional coverage. Great value!

Bestbuy has the best warranty service in my area. Worth the purchase, they make exchanges hassle free.

I vought this for when my faughters gaming laptop tore up

GeekSquad has never been a disappointment. They are definitely worth the cost. at extra $30-$50 you get an extended year of protection with no questions asked replacement policy. No competition.

Geek Squad is a must for computer people out there. So professional and patient. I will always use it and highly recommend it to my friends.

I love bestbuy's plans to have everything protected and at low cost, without comparison! Awesome service to protect your tech! They cover everything!!

You need to ask this Squad Protection Because the employer does not offer to be an option to put in my electro domestic item.

Great service by skilled people. They were super courteous and clean too.

I have used my previous service plan, warranty extension in the past and it proved to be well worth the cost a I got a replaced item at no expense to me.