Customer Ratings & Reviews

Have always had the protection plan I’m glad we have it Helped us out many times in the past

Haven't used it but I'm happy to have the security of having it just in case

awesome service if you are not electronically savvy, its worth the money although a bit pricey

Everything was great and went well. Great service.

The service reps did an excellent job and customer friendly hopefully my product never breaks but I am confident with there service

You NEED to purchase these product protective plans. Geek squad works well with manufacturer to fix or even replace your product. It's insurance in the case that you get a faulty product.

I have always purchased the geek Squad warranties and they pay off. Purchased a TV that stopped working and got all but 50$ back on the original purchase price

Extended warranty works great if needed. Hopefully i never have to use it.

Extended warranty works great if needed. Hopefully i never have to use it.

I have not had to use geek squad because the items I have purchased have not caused me any mechanical problems. The people in the geek squad are usually ready and able to answer questions.

I need to submit a request for remote replacement and am having a hard time finding where to do this. As long as it’s replaced at no cost I’m cool with geek. Otherwise....

I had this for my previous television, the agents are really helpful and its a hassle free process.

I have used the Geek squad more than once. They installed our TV mounted on the wall and were very professional. Answered all questions. Cleaned after themselves

love the geek squad. don't know what I would do without them! always there when I need them, kind, courteous and patient with someone who is not very tech savvy.

Abosulte must have if you purchased an expensive item geek squad are very professional amd help full and your In good hands

Never needed it but im glad i got it. I always grab the protection plans.

Has severe limitations. Read all of the details first. Too many loopholes for Best Buy to get out of it if you don't have an excellent understanding of ALL the rules. Buyer Beware

This game was fun when i was a kid and now as an adult its nice to play it again with updated graphics. Rated E for everyone!

I purchased this warranty to protect my investments in a new tv. It just helps me sleep better at night knowing I’m covered in the event that something goes wrong.

Great customer service. Had all my speakers installed and didn’t leave a mess like the competition