Labor Day Appliances SaleEnds 9/16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Geek Squad™
  • Geek Squad Services video 0 minutes 40 seconds
  • Geek Squad Protection video 0 minutes 41 seconds

2-Year Standard Geek Squad Protection

SKU:
9961321
See Details

Customer reviews

Rating 4.7 out of 5 stars with 30898 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 700 Showing 13,981-14,000 of 30,898 reviews

  • Extremely knowledgeable and helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issues with sound on new TV and Geek Squad came to the house and turned out to be settings on Directv so technician changed and then even showed me some neat features of the new TV didn't even know were there.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Must buy for any device!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have if anything goes wrong. I've only had a few issues but Geek Squad has been there for me!

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is worth every penny. Always dependable and fast resolution to any issues I’ve had.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Insurance if you need it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet and hopefully won't but it provides great piece of mind on an expensive purchase.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Go go geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate having the extra insurance as the geek squad has helped on several past issues.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Responsible plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a high quality sound bar. With these huge investments, I like having a peace of mind I have protection.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Squad Protection Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan for at a very affordable price

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Good coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv and made sure all components were hooked up and working and I was familiar with new remote

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Extra protection for our LG CX

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this extra coverage for our LG CX. Best Buy warrantee is the ONLY warrantee that covers burn-in on oleds!

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Always there to answer questions

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where would I be without this help! I always need help

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Geek Squad are on top of it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of the staff were professional and courteous And very helpful!

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 years protection not expensive at all great for if you have little ones

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Solid Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far these guys have never disappointing. Always friendly and willing to help.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Very good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact I purchased a protection plan with geek squad. They are always on point and ready to help us out.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the warranty just in case. I have not had to use it because the TV was so high quality but I did call with a question and they were great.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Excellent Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the Squad protection. I received good advice and excellent service!! Recommend everyone to buy this!

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Great backup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always very helpful and knowledgeable. Its always good to have a backup plan.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Peace of Mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With Best Buy store nearby to us and qualified Techs, I not worried for 5 years now about this TV warranty, instead of going for Samsung Warranty

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • There no matter what

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact if anything goes wrong or breaks the geek squad is there to help me anf make sure its fixed.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good proctection services for a good price. Much better than to have a 5 year when it's not much more expensive than the 2 year. Covers alot of damages.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend
Page 700, Showing 13,981-14,000 of 30,898 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.