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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30838 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 711 Showing 14,201-14,220 of 30,838 reviews
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind, highly recommended as it is on my 85”, can’t imagine without it of something happens to my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect Your High-Value Purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I consider Geek Squad Protection to be a security blanket against disaster.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Added protection comes in handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the extended warranty. Added protection comes in handy. And the price seems reasonable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Protection for OLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that the Geek Squad 2 year protection covers burn-in for OLED tv's, but when I spoke with Best Buy support I was informed that the protection would begin after the manufacturers warranty but when I received the Geek Squad protection confirmation it shows that the protection begins from the day or purchase. There seems to be misinformation provided from the Geek Squad support agents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the warranty for my recent TV purchase. You can never be to careful! Hopefully I never have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is so professional and they have good customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think its really cool best buy offers this service, it beats buying a expensive brand new big screen tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Number one support service for your purchases around. Thank you Geeks!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yikes! We already had to use this and Insignia customer service. Both were excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must purchase. I buy these all the time for a piece of mind. Just in case the tv goes out for whatever reason

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation was exceptional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad technician who installed the tv was on time and very professional. Highly recommend,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers everything including replacement if needed also geek squad will come and take it down if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased his plan for my new TV and I hope I don’t have to use it. In the past I have had to work with Geek Squad and they have been phenomenal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 years of "no worry" protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased that we decided to go with the 5 year protection plan for our new tv. It just made good sense, because "you just never know!"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best deal for a warranty I came across Best Buy is truly the best in the game with the best warranty’s in town

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gives me peace of mind knowing I have protection for my new product should something go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage at a reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freedom of knowing your are covered for repairs. Used the Geek Squad protection in pass purchases . Never sorry for the money it cost me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super easy claim.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned item to store for an easy refund for my microwave with no hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thankfully--haven't needed this yet...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    but my last TV died with no warning and was about 5 years old. With the manufacturer warranty of one year, this provides peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Assistance with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, will certainly recommend. The team really was attentive to my needs of the purchase.

    I would recommend this to a friend