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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30899 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 719 Showing 14,361-14,380 of 30,899 reviews
  • Rated 5 out of 5 stars

    R Moore

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are going to spend money on a product it well worth adding a extended warranty for added protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It Fizzle Bestbuy Fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If the item covered breaks BB will fix it and you will receive it repaired at no cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always nice to have warranties now days with all these new electronics, peace of mind is great !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 2 yr warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 2 yr protection just in case. I have had my device for almost 4 weeks and works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have so your tv can be protected by Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad indlled my mount and placed my TV on the wall. Very neat doing their work with no mess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely need this. Last TCL Roku died exactly 3 years after purchase. I didn’t have protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to use the Geek Squad service several times and it has always been excellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the fact that they'll come to your house to fix and issues. Don't like that fact that during the first year the have to abided by the vendors decisions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection plan must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Samsung t.v turn black. Complete . After 3 years. Brought 75 inch with Geek protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money you pay for protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In today" high tech era, one cannot go wrong buying protection plan for expensive gadget like high end TVs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent delivered my tv and they were on time with the delivery and both young men were complete gentlemen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is very good on protection plans and always have to have one when you buy a TV or anything like that the prices were good for the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down their protection plan is the best I would always recommend it to people that worry about something breaking.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lost major satisfying points w/geek protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although having geek squad protection, after my last incident with my sons Nintendo switch and the ignorant help we got at geek squad, I was very hesitant to get 5 years protection on our new product. The longer you have your geek squad protection the less it seems to protect your as your protection comes to an end. As I learned from our Nintendo switch experience our protection was not a satisfying purchase. More of a scary purchase and no trust in geek squad protection if I need it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever we've had to call on the Geek Squad they've always been knowledgeable and ready to help us out. Thanks so much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT GEEK PROTECTION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK SQUAD PROTECTION, NEVER HAD TO USE IT . BUT A MUST BUY JUST INCASE ITS NEEDED ON ALL EXPENSIVE ITEMS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect Your High-Value Purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I consider Geek Squad Protection to be a security blanket against disaster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lorance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used yet purchased for convince and peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never buy an expensive product without some sort of protection plan. Geek Squad has never let me down!

    I would recommend this to a friend