Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Geek Squad™
  • Geek Squad Services video 0 minutes 40 seconds
  • Geek Squad Protection video 0 minutes 41 seconds

2-Year Standard Geek Squad Protection

SKU:
9961349
See Details

Customer reviews

Rating 4.7 out of 5 stars with 30861 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1171 Showing 23,401-23,420 of 30,861 reviews

  • 0 stars

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the protection for a TV I bought. I went in the store yesterday spoke with a manager. I made her aware of the situation. She told me the geek squad protection covers for power surges. I told her a power surge caused the TV and the room to catch on fire. I made her aware the TV was not repairable. She told me to bring the TV in it was covered. I brought the TV in today, spoke with a different manager that made me aware it wasn't covered. He stated the protection does cover for a power surge , but because of the shape the TV is in the can't return it. I am totally disappointed. I drove 30 minutes there wasting my time.

    This review is from 5-Year Standard Geek Squad Protection

    No, I would not recommend this to a friend

  • a Must

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad really goes above and beyond to make sure you're satisfied if an issue arrises.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • The best!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is awesome!!! They are very helpful and polite!

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Good customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always there to help! Good customer service and always willing to help and answer any questions you have.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Great support for the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad has a support system that will be easy to use in the future.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • its worth it usually

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually buy the geek squad warranty. It is usually worth it.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Is good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can fell nice to be prepared on case something happen!

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that I would highly recommend to anyone.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek squad protects everything even and everyone. Lol

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Worth the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot begin to count the times the protection has saved me from having to buy a new device!

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Its Good To Have Peacemind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank God i haven't to use but have peacemind is priceless

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Great to get for your products

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I suggest anyone buying anyrhing from best buy to get one. Its worth the money

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Good quality Good quality Good quality Good qualit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality Good quality Good quality Good quality

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Good quality Good quality Good quality Good qualit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality Good quality Good quality Good quality

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and fun to talk to talk to the tech ...

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Maintenance agreement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service agreement for smart tv for future help if needed.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my broken tv with no problems or hassle..

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Clutch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They replace anything under the warranty. Which is awesome.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • My tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reasonable price you should try next time .....

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Buy it, you will not be sorry

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No shame in having "Geeks" protect my purchases, LOL

    This review is from 3-Year Standard Geek Squad Protection

    I would recommend this to a friend
Page 1,171, Showing 23,401-23,420 of 30,861 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.