Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 30858 reviews
(30,858 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
You only need it if you don't have it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the Geek Squad protection because I've unfortunately had to use it once before on a 75" TV which was only a year old. The process was quite easy and I received an extremely equitable resolution.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Smart decision always
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always recommend protections plans from Best Buy! They’ve helped me big time after a few years
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.BEST DARN WARRANTY YOU CAN GET Never had any problems
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Good device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.And he's always a good thing to purchase the protection plan.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad 5 Year Warranty.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the BB Geek Squad 5 year warranty as I purchased a new 65” LG G4 OLED.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always get protection plans on everything!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s just good to know that if the tv breaks that it’s covered! Less worry when you buy brands you’ve never used before!
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it all the way i really recomend u guys to all
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
New TV.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not have the Geek squad hang my TV. Did it myself.
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Added Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used these Geek Squad service agreements in the past. They stand behind their service agreements. I was able to replace a TV that did not live up to its advertisement. I was very grateful for the replacement TV. I am VERY happy that I purchased this service agreement.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The protection plan was explained to us and how it worked and it was a no-brainer as far as we were concerned. We purchased this as well along with our TV.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Buy it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just for the overall piece of mind I would implore people to buy the extended warranty on ALL major electronics purchases! You have such a great knowable staff with the Geek Squad just waiting to help you in all aspects of your life with such product! It has been a lifesaver to this family of mine in the past which is why we always buy the coverage!
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad protection is always great.. Its great to have..
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Glad I chose the 5-year protection plan.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.About 15 months after purchasing my 65 inch Hisense TV it developed a problem. Periodically, I would have to unplug the TV and then plug it back in in order to get it to turn on. The Geek Squad was unable to secure the parts necessary to correct this problem, so they delivered and installed a new TV. I was very pleased with this outcome and the prompt service.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Gotta have it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hopefully it never gets used but for the peace of mind it’s definitely worth its weight in gold
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
55" samsung s90c qd-oled
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cant go wrong with 55" samsung s90c qd-oled. colors are vibrant ,Crystal clear picture and wildly thin profile. Good build quality. Game experience is top notch.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service. Good to have, hope to not need it but great to have.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Sometimes it’s worth getting, as I lost out on th
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This time I did take Geek Squad protection for 5 years, (actually it’s 4 years cause they start counting same time as manufacturers warranty.)
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t had to use it but glad to have it in case we should need it !
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is the real deal!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly can’t go wrong with the Protecrion Plan and the Geek Squad!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection plan just in case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t had to use this protection plan yet because nothing went wrong so I don’t really know how to review this but I assume just having some type of protection is a good thing thus is why the 5 stars.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friend


