Customer Ratings & Reviews

I decided to hold off purchasing larger, more expensive TV and wait for latest technology (4K, Curved TV, OLED) to evolve and prices drop. Based on that criteria Brandon from Best Buy pointed me to Samsung's top of line 1080p as less costly alternative, and am very happy with it. Only reason I didn't give a 5 rating, is the relatively poor speakers & sound (I later purchased a sound bar). Otherwise great picture, no motion refresh issues, along with excellent Best Buy sales and support.

When you purchase a $3K OLED, this is an easy decision. Hoping I never have to use this, but glad it’s there. Best Buy is the only seller that their warranty covers burn in! LETS GO!

I have purchased 3 different TVs from Best Buy each with the protection one of my TVs had an issue within the first year I called Best Buy and they sent someone out immediately the tv could not be fixed so it was replaced. Any large purchase I make through Best Buy I will always purchase the geek squad protection it is a must have

Love the help I get when bring the item in to the store

I didn't use the geek squad for this item, although I have heard so many good things about them and thier prompt services.I would definitely use them.

This insurance is awesome. Twice I've had to replace televisions with this insurance and they were completely covered.

I love that i get protection i can trust at a good price geek squad for the win

Love that this came with my purchase! Makes me feel secure with the product

Took great care of me when my tvs had issues. You do have to send in for repair first which was annoying but I got two new TVs in the end.

Nice product. I dont regret buying this product. I recommend to everyone

As a former employee and someone who still shops at best buy a lot getting the protection plan is a no brainer for TVs and anything that has the "accidental handling" plan.

The agents were on time, neat, left no mess. Made sure all connections displayed properly.

Have geek squad with every purchase because of their reliability and excellent service

This was well worth the price... we had a lightning strike, a few months after we purchased the TV and they ordered and replaced the Mainboard within two weeks. Works great now.

great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I bought this TV Warranty to go with my Insignia FireTV I bought during Black Friday. It was not expensive and will cover my TV for 5 years. I hope I do not need to use it, but if I do, it is good to know it is there. Thank you.

Excellent service Hagerstown store people were great

The agents knew what they were doing which was a pleasant surprise. Installed item for my elderly Mother without and issue.

My grandson mounted my TV on the wall. When the TV was delivered, I was shown how it operates. I'm very pleased.

I always buy Geek Squad insurance for my technology. There has never been a moment when I had any difficulties either replacing or fixing my items.