Customer Ratings & Reviews

Agents who installed T.V did awesome and would recommend highly, I will say the program used to give equal trade value need to be more accurate on EQUAL service not DOWN GRADE to save money on a product you used INSURANCE CLAIMS on.

Worth every penny. Had to replace 2 tv’s due to lightening. With Geek SQUAD PROTECTION now we have replacement courage if this happens again. Like all insurance hope you never need it but just in case we will be protected.

Great service and set up. Amazing job. Wonderful guys

I still think this tv is a great buy. Picture quality is very nice. Has game mode. No glasses but they are cheap enough, I recommend the regular active 3d glasses. 3D works in all model with virtually no crosstalk. Don't recommend using 3d in competitive online game play due to input lag but is amazing for campaign or co-op.

Repair was good but contacting a person on the phone to make an appointment (or anything else) is extremely frustrating !

Purchased the Samsung 43" TV for my son. I don't want to get a headache when he tells me it doesn't work. I purchased this 5 year Protection so I didn't need to worry. I would recommend the Geek Squad Protection to all for any product.

Geek Squad protection plan is great. Any questions about a device purchased at Best Buy they are always ready to answer. If a device needs to be replaced, with this protection is no problem. A piece of mind to have this protection.

Very happy to have the peace of mind of a 5 year plan and if something goes wrong I know it'll be addressed correctly.

This isn't a large screen TV and I wouldn't buy it (or a larger size) for the main viewing area in my house but it works fine for the bedroom for nighttime viewing. It doesn't have as clear a display as my larger Sony but I'm OK with that. I did have to call Visio to get help adjusting the audio settings to work right with my cable provider but now that all settings are correct I no longer have sound issues. For the cost, it was a good purchase.

Tv is clear, sound is good on low/or high. Graphics are awesome with PS5

Was able to utilize this protection plan for a TV of similar value and was able to upgrade to a newer TV. Will always be purchasing the extended protection plan for such purchases in the future.

Good deal overall and geek squad has not failed me yet. I have 3 years for my tv and if it dies I get the value of the tv brand new even if it breaks the last year on the last day of the warranty. That is piece of mind and worth the upfront cost.

Purchased over a year ago and still going strong. No lines or bad leds Would purchase again! Recommend this item.

Geek Squad is always a good decision because if anything goes wrong you can get it fixed with no extra out of pocket expenses. I have been purchasing Geek Squad for years and I would say Buy it you won't be sorry for the extra protection you get.

I've leveraged Geek Squad 2 yr protection on multiple appliances. Unfortunately, it just seems that the Manufacturing of units isn't what it use to be and as such the need for peace of mind for a big purchase to not have issues is worth the cost.

Great service ,great quality,best customer service

Agents are kind , courteous and knowledgeable. I've used their service in the past and have always been satisfied.

Glad I purchased this extra insurance. I feel so much more comfortable about my purchase knowing that I have this.

Geek Squad answered all my questions. I'm glad they offer this service to people like me who don't understand everything about technology.

Nice TV with all the updated perks and smart TV add ons