Customer Ratings & Reviews

The Geek Squad has always been very helpful with any and all my purchases and any issue that I have had. I definitely recommend them.

No-brainer. Purchased one on a 65" Samsung TV for the living room and it started having dead pixels and it was repaired and and looks as good as it did new. Hoping won't need this one on this new TV; but it is great having peace of mind.

Excellent picture and size. Works well for Play station also.

This television has been great for our families movie nights

The agent replaced a network card preventing my TV from connecting to the internet. Amazing job

I have not actually had to use the geek squad protection for this item, but Best Buy has one of the best warranty programs in the industry. They truly do protect the products you buy from them and if you have an issue do not make you feel like an idiot.

Good to have this, when needing answers to questions. Generally speaking, Geek squad people are very helpful. I have run into a few that were unable to answer questions, that I later found out were pretty common sense. Every one has different skill levels.

We have always added geek squad service warranties to every product that buy. Geek squad has also been very helpful over the years when taking care of any product issues.

Geek Squad Protection is definitely worth it. In the case a dead pixel appears or the entire LED display goes out, they can replace or fix it pretty easily.

this is the third year in a row that I've belonged to the GS service. so easy when computer idiot here cannot get something to go right or just to even have a tune-up done every couple of months. does require you to be semi-present at computer to talk with your live agent, but worth it.

This is my first tv since 12 years! I have stepped into the future and I love it! The quality is great will be buying another in the future but bigger

Includes burn in protection, 5 years is great for early oled tech that still have a small risk of burn in. I’ll be fully utilizing this if any burn in or dead pixels arise.

Always a must because accidents do happen. Customer service is great no questions asked and replace quickly

Great to have in case of any incident or emergency that occurs

I have had to file claims over the last few years and Geek Squad has never disappointed. Whether it was replacing a TV remote or a cell phone screen, they got me back up and running in a reasonable amount of time. I buy Geek Squad protection for most of my big Best Buy purchases

Awesome service by the geek squad. Great to have because you never know when you will need it.

Wish I had know Best Buy will come To You on TV’s over 40”. Still great service and replacements !

Haven’t had to use but do know from past experiences that the geek squad is very good. Always helpful and will replace if item cannot be fixed. Option I would recommend on appliances, etc. depending on cost of item and geek squad price

Geek squad is the best protection out there! Small purchases to large expensive products, everything should be covered by the geek squad!

I would highly recommend getting addtl coverage when possible. Some rates should be lower or should come free fpr a year for certain products