Customer Ratings & Reviews

i had to use it before and bestbuy made it right. you'll never have to worry about the item you buy

I’ve had to use this once already! I’m so glad I purchased it. Just be prepared to wait all day to have your product serviced, if possible take off.

Vivian was a wonderful tech. She had my tv up and running in no time.

Great service no problems at all. Would use again !

The geek squad did a great job, hanging and installing my new tv. Very happy with the service.

Geek squad always helps out when I need them. They've come in very handy

I think it is a 50/50 thing when it comes to warranty and Geek squad. The tv is expensive under a good discount. Getting a warranty is not a bad idea. Seriously what if…! Just like to be on the safe side.

Bought this with my LG OLED and have had to exchange my TV twice! No hassle exchange both times and now have a beautiful TV. Happy with the service and piece of mind.

Our tv went out and I was so glad to have the protection plan! Geek squad was super helpful and got us squared away!

Replaced the screen on my 55" LG OLED due to 'burn-in'. Get the warranty when you buy this product, it will save you a LOT of money down the line! Guys were in and out inside 45 mins! Thank you Geek Squad!

Good service quality, very kind, fast solution, they check and give a solution in less than a week.

Geek squad protection is easy and efficient. Would highly recommend

Purchase the Geek Squad protection service as an insurance policy for my 75" TV... just in case something would go wrong as it's mounted on my den wall. There is nothing like having insurance when buying a extra large TV that's mounter of the wall.

A must buy. Never had an issue with Geek Squad, any issues was resolved with a replacement.

This 5-Year Standard Geek Squad Protection is highly recommended. Always get it on everything I can from Best Buy. Just in case. They pretty much always come through if we have had issues with items that are covered.

It was nice to have this but it’s a bit costly in imo. If you have things you need help setting up in home it’s a good deal. If you have many things you want looked at and can bring them in it’s a good deal

Thi protection is worth every penny! We had this on our last TV and the TV started to show screen burns after only to years. The coverage allowed us to replace the faulty TV at no additional out of pocket.

Always get to geek squad plan when I buy something at Best Buy. They always come through when I need them.

Absolutely outstanding warranty and is worth every penny. Bernard specifically has been an amazing agent and he's a pleasure to work with. Can't recommend this warranty highly enough.

My technician who arrived to install my device was very professional calling me prior to arrival and answered all my questions and explained all I need to know to enjoy my total internet access throughout my property.