Customer Ratings & Reviews

I don’t usually like to buy extended warranties for appliances or electronics, but I make an exception when it comes to TVs purchased from Best Buy. I would so much rather work with the Geek Squad than directly with the manufacturer. It’s worth it for peace of mind.

reasonably priced smart TV for a kids playroom, this one does the job. Looking at the side, the top of the tv is pretty slim, just wished the bottom was as thin, since its visible in this particular room. Also no RCA inputs for a gaming unit, had to use the component input so that used up that input.

Haven't had any issues with the television and mounted the television myself on existing wall mount. Haven't had to use the Geek Squad protection so no issues. Always have been satisfied with the service received from Best Buy.

Always great to have protection on your devices. I always get coverage on my electronics

My first purchase of Geek Squad services! The technician who assisted me in store was courteous and helpful. I am looking forward to having this coverage for my electronic devices!

Easy and quick response time. Very efficient. Great and understanding customer service. Will fix or suggest a replacement if it can’t be fixed.

Easy and quick response time. Very efficient. Great and understanding customer service. Will fix or suggest a replacement if it can’t be fixed.

Had a 2015 Samsung screen die a week before warranty was up(planned obsolescence?) and BB gave me full refund and honored warranty. It's also the ONLY warranty to cover the specific term "burn-in" for OLED. Great warranty!

The geek squad service is a great way to ensure safety any and all purchases. We all know accidents can happen so why not be prepared when they do, well in you're in luck friend geek squads got you covered.

The cashier was lazy and use my coupon toward the warranty instead of TV. The company almost loss the sale until another representative saw how upset I was and corrected the order. I have used a prior warranty on another tv and their service was excellent.

got this for my girlfriend for christmas and she loved it. good for the price. wish that small tvs came with higher picture quality but it’s good nonetheless

Julio helped me out, recommend my man for anyone looking for an install.

We got this protection for our 55 in flat screen tv. We have three kids so getting a protection plan was a must. One little mishap could destroy the TV and knowing I'm protected makes me have a sense of safeness with my investment.

ALWAYS ALWAYS ALWAYS BUY THE PROTECTION PLANS AT BEST BUY!!!!! It is a no brainer to pay a few extra dollars and protect your investment against defects and just plain old bad luck! And Best Buy makes it super easy!

Love having the option to purchase Geek Squad protection on my purchases. They are knowledgeable and if they can’t fix it they will exchange it or give you a refund.

A just in case policy for just in case. I know the Geek Squad is knowledgeable.

I always get this protection. Geek Squad stands by the protection service. My tv breaks down, I take it in and they stand by the protection. I watch a lot of tv, so I would never be without this protection.

I usually buy the warranty for the products I purchase at Best Buy. I have used the warranties I have purchased in the past for every one of my washers. I would recommend at least getting the warranty on any washer purchased.

This plan was actually well-priced as compared to a SquareTrade plan online with a discount code, so I went with it for the piece of mind. I am happy I went with that decision. I recommend comparing yourself on a case-to-case basis.

I honestly can't write a review on this service yet because I haven't used it. Smh I'm hoping i won't have to. But always get insurance in your items.