Customer Ratings & Reviews

I have purchased the Geek Squad protection with every tv I've ever purchased from Best Buy. Thank God I have never had to use it. Just knowing that they will be there to help me is a comforting. You insure everything else. Might as well add protection to 1000+ investment.

I loved it, it worth every penny, high quality, and very fast processor!

Any protection plan is only going to be valuable based on how well you take care of your product. And if something internal goes wrong, the protection plan is your safety net to get is fixed or replaced at no extra cost.

Any protection plan is only going to be valuable based on how well you take care of your product. And if something internal goes wrong, the protection plan is your safety net to get is fixed or replaced at no extra cost.

Very happy with shopping experience and the sales agent was very knowledgeable.

Had previously bought the extended plan for my 82" samsung. Luckily i did cause tv went out within 3 years. Tv was replaced with no hassles. Bought another extended warranty for this new tv.

love the Geek Squad. They really have saved me Alot of times. They have saved my computer by either doing major overhauls or helping me over the phone with computer issues. Great techs when needing home service.

Small price for peace of mind! Good way to protect your electronic purchases.

This gives you a much needed peace of mind for a fraction of the cost of the TV.

This gives you a much needed peace of mind for a fraction of the cost of the TV.

I don't ever regret the extra protection! i bought a plasma a few years back and the screen went out 3months b4 the warranty was up (Bummer) the TV was $849 new and Geek squad came out and put a new screen in and cost almost $1200 to repair "Don't forget the Warranty"

Get a warranty! With the way electronics are now a day, its worth getting the warranty.

I had bought a tv for my in laws and it wasn’t their favorite. Things kept messing up and the tv died a few months before the service was up. They refunded the money on a gift card since they don’t carry that one anymore so I got them a nice one that they love.

Agents loaded in to my car with such professionalism

The warranty seemed worth it to me since I am unsure of the TV brand quality in the long-term.

I haven’t used them yet, but I’m confident that if I need to call them they will get the job done.

It's always worth protection just in case. My t.v. had a dead line of pixels and Geek Squad was super fast and nice to come help me return the t.v. for a refund. Waiting on Samsung's 2021 micro/mini l.e.d.'s.

If anyone is purchasing any electronic device, you must buy the extra warranty. Products are not made like they use to be. After having a tv for 4 years and it is completely dead now, I wish I would have bought the 5 year plan. Dont be like me, make sure you are covered.

i always add the extended warranty to large purchases. I had to use it on a large tv years ago and the protection helped a lot

Very happy we spent the money to have the Squad install our tv and sound bar. The install would have taken a lot longer if we had tried to do it ourselves and then we would have wondered if we had done everything correctly.