Customer Ratings & Reviews

Always have to be protected with big ticket items. You need to feel confident that if anything goes wrong you are taken care of.

I have not had to use the service as of this moment. However, I am happy to know I. do not have to worry if I ever do need service.

You can never go wrong with Best Buys geek squad service. I always purchase even though to date their products have outlived them. Money well spent for that extra security.

You can never go wrong with Best Buys geek squad service. I always purchase even though to date their products have outlived them. Money well spent for that extra security.

Geek Squad is the Bomb!! They are always and time, professional, and fast.

The cashiers was very Helpful and Courteous. The team member was Very Polite and Helpful when assisting me in loading the purchase to mr vehicle.

This is a great $ saving program for those of us who are tech challenged. Had an issue with sound and remote set up for TV. Geek squad came promptly and fixed the problem with no charge as it was within 60 days of purchase.

I was able to get this warranty at a fraction of the price since the tv I got with it was heavily discounted. So far so good. I hope I dont ever need to use it but its the peace of mind that you purchase just in case anything happens.

When you buy a product from best buy you should buy the geek squad warranty, It is very useful especially if your product stops working for some unknown reason you can take it back and they will either fix it or replace it.

You should always protect your products with a protection plan

I love the warranty system they have they stand by what they say they will always help you with the problem unlike other stores I think bestbuy has the best program

I could not have a computer, printer or tablet without Geek Squad. I can't praise them enough. They have saved me more times than I can count. They are on speed dial.

Unused at this point but product is new. I purchased this due to the cost of the OLED TV and possible future repair issues.

Very happy that we originally had a service plan because we needed a replacement TV when something and the service plan covered the whole cost.

Good coverage and gets the work done fast and very reliable.

Haven't had need to use this yet, and hopefully won't have to. But with other Geek Squad Protection Plans I have always been more than satisfied with the results.

I purchased this protection with the above Samsung TV and wall mount. The previous TV had problems after purchased and was finally replaced with a new Samsung TV with the protections.

Reliable customer service, quick response times on work orders to the house, and easy to get reimbursed so you can get your technology back up and running ASAP!

So glad we know we have a minimum of five years of zero problems with our new TV. The cost was minimal being less than Squaretrade would have been when purchased with the Geek Squad installation, and better coverage. Thank you Best Buy!

The geek squad showed up on time and finished up the job in a timely manner.