Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 30364 reviews
(30,364 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 4 out of 5 stars
They help me with some software issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Useful if you're prone to accidents but would buy again if the product costs over 200
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Do it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just do it. It’s worth it for the warranty . Best Buy rocks
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Spuad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good protection I have only had to use this twice. No problems with getting what I needed.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Installed Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great stand, definitely recommneded. Worth, and very helpful the staff
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
What service is supposed to mean
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I tried to get help with a tv i both in feb it is now dec and the tv keeps dropping volume then gets really loud i think it's outrageous that you can spend $300 on something that don't last a year and then trying to get hemp fixing it with a geek squad protection plan that you buy for this reason and what it costs you more money to fix it
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
worth the investment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought an high end sound bar, spent a little extra for replacement protection in case it went bad past mfg warranty
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again.
Rated 5 out of 5 stars
Fantastic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my oled tv. The only extended warranty that will cover possible burn it! Excellent for protecting your investment!
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
it's always great to have one.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have experienced trouble in one of the appliances I have bought in the past. Luckily, it was covered by warranty. Geek squad was quick and easy to respond to my claim.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Just in case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this for our new 4K TV. We haven't had to use it yet but its nice to know we have it
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
geek squad installed my new equipment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were on time, cleaned up during the installation, very please with their professional installation, knowledge of equipment along with attitude of the employees
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love best buy they are the best ever I am so happy with my ours hase
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Better safe, then sorry!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this with hopes of never having to use it, but it gives me peace of mind knowing I'm prepared if something does go array. Well worth the money!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Very Happy with Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing service, totally worth the cost. Will definitely recommend.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Retired
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.with today's electronic high end and more expensive items, You need extra protection.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
They got me Covered!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's nice that Best Buy offers coverage for their products. I went with 5-yr knowing that it'll be covered if anything happens and so in about that time it may be time for the next upgrade to television so I'm good til then!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
We’re Covered
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We always buy protection plans and Geek Squad service when we make electronic purchases. Why not? If anything goes wrong, we’re covered.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Team is knowledgeable and deliver fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad has been a great help for me. They provided me with excellent support and service. They are knowledgeable, fast, and courteous.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of Mibd
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't have to used it yet, but I love the peace of mind of knowing that I've gotten extended protection and my TV is covered for all and any damages.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Wonderful Investment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchase protection plans with all of my Best Buy purchases because repairs are so easy and the customer service is amazing. When my item wasn't able to be repaired, I was given a credit to purchase a new one.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Hisense TV set
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good purchase, good quality display and bqigger than my expectation
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friend

