Customer Ratings & Reviews

I have not had the opportunity to use this warranty because I have not had a problem with my computer, thank God. I like having the security of knowing that my computer is protected though.

The safety and protection knowing if it breaks they will fix it

The warranty was as advertised, ran into issues with my TV, exchanged for new TV with no issues.

I recently bought and new Sony Bravia and decided to spend the extra money on this plan. I have not had to use it but the plan seems very thorough and seems like it would cover any issues that may arise.

Always good to get a 5 year because you never know what will happen even with the best of brands. I am glad Best Buy offers a 5 year warranty and a small price to pay in case anything goes wrong.

Hoping to not use it, but if it’s needed, it’s better to be safe!

Great has taken care of several computers and phones but noty 40 inch tv.

Wasn't going to purchase at first but the employee told me the benefits and it wasn't expensive and worth the ease of mind. Hopefully i wont need to use it though

Nice having the piece of mind that Best Buy stands behind the products hat they sell. Haven't had to use them yet, and hope I don't have too!

I have not had any reason to use this service so far

2 yrs ago, I bought a 65 in Westinghouse and did not get the geek squad. The set had all sorts of problems. It was supposed to have in home warranty but Westinghouse wouldn’t honor it. I did not purchase the geek squad for that set so this time i am not taking any chances

Better to have it and not need it than to need it and not have it…

When I purchase one of these, I can really relax and not have to worry about issues because Geek Squad got me covered like an umbrella! ;-)

I recommend purchasing Geek Squad protection. It gives you the confidence knowing you can call on them if you need help

A must have with any kind of high-quality tv . You never know what can happen

Good to have. I have broken many things before and having this protection gives me some piece of mind.

Best Buy has the best protection plan. It’s worth getting will save you piece of mind

I’ve never used this service before but I bought this knowing it gives me security in the event one of my kids throws another toy at a very expensive tv.

I’ve used their service with every purchase I’ve made. Would not make a purchase worth establishing Geek Squad protection plan.

Made me feel good about them wanting to fix my tv.