Customer Ratings & Reviews

Can't go wrong with purchasing additional insurance for your product. No need to send to the manufacturer. Just return to BBY and no hassles.

Great protection for a great price Love they’ve now don’t have to Worry about anything. Best Buy always stands behind The product.

Great product for when the limited warranty runs out because the manufacturer often cannot do much until the product has surpassed that mark.

Bought Warranty for tv. Haven’t had any problems.

Great customer service by phone. Keren was very helpful.

This warranty is kind of expensive, but from what I’ve been reading I think it’s worth it. Apparently if you have anything wrong with your product, you just bring it to Best Buy and they’ll give you a new one.

Geek Squad protection is a must. If you ever have any issues it's covered. Why risk losing your investment when you can protect it with the Geek Squad ?! 100% worth the money on any purchase

The agent mounted the tv perfectly! And took his time doing so! He was very careful!

Already paid for itself three times over 100% recommend

Super dependable, easy, and quality services provided by experts. I always get protection plans and Geek Squad is the best one so far.

I hope I don't have to use it but decided to warranty my tv since my last one purchased else where went out 14 months after purchase

Yes people, always get the warranty, its great in the long run

So far have not had to use this service so can only say good service.

Purchased the plan for my new TV. I believe it’s better to be protected than not to be. You never know, if it stops working, I have backup.

Purchased the plan for my new TV. I believe it’s better to be protected than not to be. You never know, if it stops working, I have backup.

Great service when in need. Speedy and timely as always.

I've always been pleased with the service I've received.

Best buy has the warranty Geek Squad. Haven't had to use them yet. But in the past on a receiver I bought had some issues several times so they gave me a new one. Great customer service.

If you buy a Samsung TV you better buy this, their customer service sucks even if you are right outside the warranty...I mean days...not months...buy the Geek Squad warranty...just do it

The 5-year Standard Geek Squad Protection program is excellent. They make it very easy when you need to submit a claim.