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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30833 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 669 Showing 13,361-13,380 of 30,833 reviews
  • Rated 5 out of 5 stars

    Very Friendly and Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once Again, Best Buy honered the extended warranty that I purchased with an electronic item I recently bought.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not needed to use as of yet but happy to know it’s there, good experiences with Geek Squad in the past

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection. is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the extra 1 year Geek Squad coverage is perfect for my new TV. I feel confident if anything goes wrong, I have the Geek Squad ready to fix the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this with my mom’s TV should anything happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection package. Best Buy is great at honoring their warranty - way better than other companies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free is always nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a nice extra that came with my purchase for free. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have t buy the geek squad protection when you buy any type of electronics from Best Buy. It is worth the extra money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i always try to get warranty on every qualified item and have yet to regret it, geek squad is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful service. I definitely recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called about a question on my tv. They came out next day did a complete test. everything was ok. turned out to be a station problem. very helpful person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it or be sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last tv held on foe about 5 years I wish I had this protection with that one. Just got the protection because you never know what will happen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ???

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to review something i havent had to use and hopefully dont have to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend purchasing a protection plan for anything. I have dealt with the geek squad many times. Could not ask for better customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well when my dog chewed up my JBL Charge 4 lol got a new JBL same day when I walked into bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have already helped a lot and can't out to check my TV and replaced it. Very nice people to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection to have as I have used it on another tv & the protection replaced the tv so of course for the low price I bought one for my new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid off big.. Bought a really expensive TV so figured we would get a warranty. With in a year we had the TV go out.. They came out and fixed it no charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s working real good my family love the tv its my living room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You got to get the geek squad protection plan if not you’ll be paying so much to get your phone fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Bravia has an amazing picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crystal clear picture and love the sleak remote control.

    I would recommend this to a friend