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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30418 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 705 Showing 14,081-14,100 of 30,418 reviews
  • Rated 5 out of 5 stars

    Perfect Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always get the geek squad protection plan i have had zero problems with them. And customer support is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always get the geek squad protection plan i have had zero problems with them. And customer support is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always get the geek squad protection plan i have had zero problems with them. And customer support is great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use this service, hope I don't have to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD IS GOOD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is a very good plan that you should include with products that you think may need repair or help with.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to use it so I was glad to have it. I just wasn’t happy that I had to go weeks without a computer but there was no option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a great experience with geek squad! They replaced my last tv with my new one and they have been nothing but helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good peice of mind from a place i trust cause they support everything they sell

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Protection for OLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that the Geek Squad 2 year protection covers burn-in for OLED tv's, but when I spoke with Best Buy support I was informed that the protection would begin after the manufacturers warranty but when I received the Geek Squad protection confirmation it shows that the protection begins from the day or purchase. There seems to be misinformation provided from the Geek Squad support agents.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth purchasing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know what can happen so a warranty is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers everything including replacement if needed also geek squad will come and take it down if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get protection incase your device malfunctions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great to be able to walk in and have help anytime you need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not had to use this product yet. We have never had problems with the Geek Squad before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always nice to have warranties now days with all these new electronics, peace of mind is great !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 2 yr warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 2 yr protection just in case. I have had my device for almost 4 weeks and works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents showed up punctual and professional. They are knowledgeable and helped me solved my TV problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact I purchased a protection plan with geek squad. They are always on point and ready to help us out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection plan must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Samsung t.v turn black. Complete . After 3 years. Brought 75 inch with Geek protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I purchased the Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not needed this plan yet but I know from past experience that my plan will pay for itself in a single repair.

    I would recommend this to a friend