Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30850 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 30,850 reviews
  • Rated 4 out of 5 stars

    In store card caution

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently bought a pc and cellphones. Best Buy has competitive pricing on products. We plan on getting an appliance in the near future and the 10% credit on this purchase can be forwarded to the appliance if we signed up for an in store card. I was uncomfortable this when it was necessary to provide my SS# and drivers license. Still hoping this all works out, we get the discount promised to us, and Best Buy data base doesn't get hacked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable and helpful service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Geek Squad protection because they are consistently helpful and make the process easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Worth the price you pay

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had geek squad protection on my previous two televisions. Both TVs went out at about four years old. They could not find parts to repair either television so they simply reimburse me the full price I paid for the TV. What more could you ask for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra security , highly recommend!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have t had to use this product but I have peace of mind knowing that if a lightning strike effected my tv it would be covered .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's really worth the price to be protected.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an LG LED TV die on me. Brought it into Bestbuy, had to make an appointment to speak with a Geek Squad member. Next appointment was available the following weekend. I went in the next Saturday, TV was sent out within a day or so. I kept getting emails telling me what was going on. After 5 days or so they told me nothing could be done to repair the TV, it would cost too much. And I was getting a replacement. Went back to Bestbuy and they gave me a gift card for the full amount. If I didn't buy this protection plan, I would be out of $600. Needless to say I used the gift card to buy a new TV and I bought the extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy a television from Best Buy trust me the Geek squad warranty is a must! You never know when something could go wrong and if you have this warranty you’ll be glad you did!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for piece of mind...hope i wont have to use i

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean, havent had to use it yet. But have confidence that there is some coverage for 100" tv. Price was reasonable (because tv price was reasonable too)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No-Brainer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend getting a protection plan for any expensive item. Especially items that have in-home protection because they are to large to take to the store. My 60" Samsung Smart TV broke 3 yrs after purchase which meant the manufactures warranty would've expired. Fortunately I had a 5 yr Geek Squad plan. They came to my home assessed the problem and because they didn't have the parts to repair my Samsung they gave me a voucher to purchase a newer model as a replacement. I paid $220 for the protection plan on the 60" it was worth every penny! Otherwise I would have nothing. So I gladly paid $189 for the 5 yr protection plan on the replacement TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LylaS

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty is great to have. Replaced my TV that went out.I have had two TV’s replaced with the extended warranty. Just make sure they take the old TV with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Oled 65”tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stunning visuals, deep blacks, and vibrant colors make this TV a must-have. Thin design, smart features, and excellent picture quality elevate any viewing experience. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind is Priceless

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I luckily have not had to use this but I always purchase it for peace of mind and it works. Often they forget to ask me if I want to add the protection when that happens I ask them for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im an insignia fan. I actually purchased a used 65" right before I got married. Uhm 09 i figure. I bought this tv on sale last summer because the sound was going in and out on the old one. I was more than happy when I found this on massive sale!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku 40"

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the money Apps are great and easy to access Would recommend to anyone Easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Myself set it up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and picture quality easy to set up and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv service with a lot of patience with all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect backup for technical support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase price was excellent. Hopefully I won’t need this but if I do, it will more than pay for itself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employee was extremely helpful finding the TV that I had wanted also recommended a warranty that was slightly more expensive but gave more protection for the value ...So overall I am very satisfied thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind with my OLED TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my LG CX TV from Best Buy solely because they offer this protection plan. They are the only warranty/protection plan out there that I know of that covers screen burn in. I have always wanted to get an OLED TV but was always afraid of burn in. With this protection plan, I was able to safely take the leap and boy am I happy I did so. If you're in the market for an OLED TV, don't even think about it, get this protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind with my OLED TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my LG CX TV from Best Buy solely because they offer this protection plan. They are the only warranty/protection plan out there that I know of that covers screen burn in. I have always wanted to get an OLED TV but was always afraid of burn in. With this protection plan, I was able to safely take the leap and boy am I happy I did so. If you're in the market for an OLED TV, don't even think about it, get this protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice to know my son's tv is protected. Never know what may happen

    I would recommend this to a friend