Customer Ratings & Reviews

Rep was outstanding. Was able to troubleshoot and order replacement within minutes.

They always take care of your equipment and stand behind their warranty.

Not had to use it yet for this particular item. Past experience is awesome.

I purchased the 5 year Geek Squad protection on my large screen TV for an Airbnb unit. I thought the cost was reasonable and the Geek Squad provides me with confidence that any problems can receive immediate online attention & service. Worth it.

This is a protection for your television,receiver,so forth . It's worth the investment for what u buy. I bought 5 years of coverage .

The agents were fast and efficient. They were very helpful.

I had purchased a 43 inch Samsung TV about two and a half years ago along with the protection plan. The TV stopped working properly, I contacted the Geek Squad no problem they gave a full refund for the TV.

It was a great experience and hassle free . The agents came and did all the work included mounted it on the wall . Amazing work guys

Geek Squad 5 year Protection. What more do you need. Pays for itself in the long run

Hadn't had to use them in a long, long time but last time I did it was Excellent!!!!

Haven't needed Geek Squad assistance but have heard good things about their service.

Awesome coverage plans are offered by Best Buy for TVs that cover so much more than any other store. If you're buying an OLED television, buying from here with insurance is a no brainer.

Awesome thing to have with fast service. Bestbuy couldn’t have offered a better service.

this is a must have when you buy tv. you just never know what would happen to your electronics. Plus bestbuy is great when you have an incident

I get some one to do it for me and it was well done

Handled fast and Efficiently Thanks to Geek Squad and In store Customer Service Representative made the transition seamless..

Hoping this will help me keep my product running after my warrenty runs out,will wait and see.

Service has always been good. I've been a BestBuy customer for a while. Never had problems returning things. Always good quality & quick service. Keep uo the good work.

Had my 70 inch Sony tv go out. 1 week left on my 5 year warranty. They refunded all the money I spent on the TV. Helped me to buy replacement. Great to work with!

I highly recommend getting the extra warranty on your TV. I’m only had to use it once and they were so kind and fast in trying to fix/replace my broken TV. I ALWAYS get the extra warranty now.