Customer Ratings & Reviews

The Squad is just tremendous. Had one TV go out, and they replaced it no questions asked. Great Service

the truth is that in the long time I've been buying in electronics stores Best Buy is the best

I've never had to use it but it gives me great Peace of Mind. The price is great for the coverage of warranty.

We always try to purchase the Geek Squad protection for all our purchases. We feel better that our products are covered against more incidents other than factory limited warranties.

We always try to purchase the Geek Squad protection for all our purchases. We feel better that our products are covered against more incidents other than factory limited warranties.

This TV has been a great purchase! The split screen is amazing! And the quality is great! 10/10

I am extremely disappointed with the handling of my recent return attempt under the Best Buy Protection Plan. Despite the product being defective and covered by my plan, the store’s general manager refused to process the return, claiming he did not observe the issue I described. I also explained that I could not leave the monitor at the store since I needed a replacement immediately to complete my work, yet I was offered no professional support or resolution. It is troubling how easily these protection plans are sold, yet when customers attempt to use them, the process feels dismissive and unnecessarily difficult. This experience leaves me questioning the value of the program and the commitment to customer care.

I haven't had to use this warranty yet. But it gives you a safe feeling knowing if something goes wrong. If you ever drive what it cost to fix a flat screen tv, you will be shocked.

Useful warranty. Bestbuy has always been great about fixing or replacing items under warranty if you aren’t buying them already be sure to start adding them.

The afents mounted it to the wall and got everything connected to my tv

My Grandson tv is well protection with the geek squad service warranty. Great suggestion by geek saleman.. thank so much.

I always recommend getting the extended warranty through Best Buy, that way you can take the product to a Best Buy if you have any issues, instead of dealing with the manufacturer.

Purchased the Geek Squad protection plan with my new 55' 4K TV. I had the same program on my previous TV and highly recommend it. Best money I ever spent. 5 years of piece of mind

Saved my investment 4 times over. If i didnt have gsp id be out over a grand.

I'm the IT Engineer for my company and I purchase this protection plan due to a TV that monitors our security cameras went out. Hopefully if the TV malfunctions , Best Buy will do whatever it takes to cover the TV.

good to know if something goes wrong with my product I can get help

this might be good if something goes wrong...hope we don't need it. This was purchased because I made a mistake elsewhere and didn't purchase a plan. Then when needed didn't have it.

Display and sound is wonderfull Can be buy it everyone

I purchase extended protection from BB on all major electronic purchases. With the declining quality in electronics recently it is definitely worth the cost to me.

These guys were friendly, knowledgeable, and respectful