Customer Ratings & Reviews

this might be good if something goes wrong...hope we don't need it. This was purchased because I made a mistake elsewhere and didn't purchase a plan. Then when needed didn't have it.

Sometimes getting protection on products is just a good idea. Thank you GS

the Geek Squad always gives me good service when they show up. My only problem with them is that it is such a long wait for service appointments. And I get anxious waiting.

Good service it’s not bad but thrrr is other options we can consider

i purchased a new TV. I needed to have it delivered and installed. By purchasing this it was more economical then paying for delivery and installation. Installation was great.

I haven’t used it but hopefully if the time comes in two years or less I will be well taken care of!

Product seems to be a pretty good value. I would appreciate a better way to document my purchase. It is sometimes difficult to retain the email with the details of the warranty. A printed off or electronic certificate would be easier to locate if needed.

Have had a great experience with them never hope for something to go wrong but love that they make the transition smoothly for you and your purchase

Excellent service once you reach a person. Person I spoke with was great

Always use the Best Buy / Geek Squad protection. Simple and easy to use, if needed

I think the protection plan is great insurance and if needed deal direct with Beat Buy vs a mfgr….

I alway add protection to any product I purchase at Best Buy Geek give great customer service and always do the job just right

Great Deal!!!! I am a very proud buyer at Best Buy

Look forward to working with Geek Squad when I have an issue with my TV.

Awesome service. Friends and very helpful and would recommend 1000000%

I had issues with the tv i purchased and they came out multiple times and took care of it. Tv has been running great. Very nice and friendly

Excellent TV for the money. Good quality picture and sound.

We bought two TVs for her daughter in Texas. She’s a single mother of two, so we added the five year protection plan

Its great to have this protection. My Insigna T V went out after 2 years and having this protection it was a simple and easy exchange process

I am satisfied with the service plan and sleep well knowong I am covered.