Customer Ratings & Reviews

Always get the 5 year warranty with large purchases! Worst thing that can happen is you have peace of mind for 5 years. Best case, it fails after 4 years, and you get a brand new one!

The Geek Squad Geek Squad Protection Plan is always part of my TV purchase. The plan is affordable, and they are good about making good if you ever actually need to use it. I got this for my new large TV, and I got the 5-year plan..

I know the Geek Squad is a great addition to Best Buy, I purchased the Warranty, because I trust both Best Buy, and Geek Squad.

Everything works as expected. Have had no problems. Great value.

We always get the geek squad service When we buy tech/tv equipment from best buy. Service is 24/7. Usually service completed in one session. Agents usually very helpful and patient.

Geek squad comes in handy for a variety of things. I love this membership. I have had my computer hard drive replaced, viruses removed, cell phones fixed or replaced.

Great help with any questions that you have and they are always there for

Look forward to working with Geek Squad when I have an issue with my TV

I always get the protection package because in my house I almost always need it.

We purchased this protection for the new 58" Samsung TV we just purchased at Best Buys. As a member of "Total Tech" they deduct 20% off the price so that helped.

My wife and I enjoy using the geek squad they’re very knowledgeable and very precise and the information of The products!

If you purchase a tv please by the five year protection to cover it. For five years your tv will be covered if it stop working for some reason. It keep you from having to buy a new one.

Best protection and customer service you can get! They will answer your questions and assist until your issues are resolved! We highly recommend! Please keep up the great work!

Unfortunately electronics don’t last and it’s taking a chance if you don’t mind replacing after a year, but if want to keep for a few years it’s worth getting the coverage

Haven't used it yet. But I feel very secure knowing that if I have a geek related crisis, the geeks will be there. It helps me sleep at night better than my old blankey.

Geek Squad always comes through with excellent service in a timely and professional manner have always been happy with their service and is one of the reasons why we at Best Buy

agents mounted tv with class and ease. Glad i disnt have to lift a finger

Always insure your devices. Although, geek squad has been turning down their protection plans and giving it to the brand to deal with.

These guys really know what they’re doing. Kind enough to explain how to work the new items I bought. When I bought it I was told the would program my garage door opener to my phone and program my new phone to my car phone.... but they don’t.

I highly recommend purchasing the in-store warranty because 1: it's longer by 1 year than the manufacturer's warranty and 2: it saves you the hassle of sending it out to the manufacturer. Just take it into the store and they'll replace it.