Customer Ratings & Reviews

I always get the geek squad warranty. Hopefully I don’t have to use it. Howevever I did have to use it on a Maytag washer and had no issues with them repairing it.

I get this protection for most items above 100 dollars and it delivers when things go horribly wrong.

I haven't had to use it -- that's kind of the point - it wards off failures so you don't need it -- but let yourself go without one? Trouble. Big trouble.

You all warranty and workers are always attentive to customers needs.

I recommend everyone to get a warranty on any big television

I liked everything about the TV i purchased!! Picture Quality is amazing!!

Hopefully I don't have to use it but I had to get the warranty just in case

I really like geek squad they are fast and make sure you are satisfied

So far I've only had to use it once, but making an appt to get my TV looked at was easy. The store gave me no problems and offered store credit or a replacement.

Can't go wrong with protection plans. Worth every penny.

I always buy the protection plan on larger/expensive products. I HAVE used these plans on multiple products over the years & have found them to be worth it every time. Even if only for the free cleanings that is offered. (Everyone gets dust)

Buying an expensive TV and only having a year manufacturer warranty is not smart. As much as I spent on my TV, it was a no brainer to spend an extra fraction of the price to be protected for FIVE years. I simply have no worries.

Must get !! Sooo very helpful. I wouldn’t go anywhere else

Great service and easy to navigate the whole process. Very happy with how everything went

The agent helped me replace my tv was very friendly efficient and helpful

Totally recommend it!!! Has good benefits!!! Glad I have it!

One large purchase items it is a great idea for you to add geek squad protection. Best Buy does a great job in taking i on f it’s costumers. No muss no fuss.

Always get the Best Buy extended warranty best in the business not like Office Depot or you have to send it away somewhere with Best Buy you can bring it back to the store

The Geek Squad arrived at our house as scheduled. Observed the Covid19 safety directions, installed the TV. Explained its workings and features and left within a hour. Good Job!

I have used the Geek squad service before and I had a good experience; they took care of my issue in a timely manner!