Appreciation EventEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Geek Squad™
  • Geek Squad Services video 0 minutes 40 seconds
  • Geek Squad Protection video 0 minutes 41 seconds

2-Year Standard Geek Squad Protection

SKU:
9961358
See Details

Customer reviews

Rating 4.7 out of 5 stars with 30821 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 652 Showing 13,021-13,040 of 30,821 reviews

  • Having this 5 yr warranty is Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a 5 year warranty gives a secure feeling to us. I would recommend everyone to always have a warranty. Best buy always stands behind there products.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty for the money and covers my purchases without a hassle. Hope I never have to use it but I know I'm covered.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • 50 inches plus should have protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV protection is needed on a big TV. I made this purchase not even thinking about it until checkout when it popped up

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the came out quick to fix my tv, when they didnt have the parts I got a refund to buy a new tv

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Happy this service was offered

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can enjoy my purchase knowing that if there is a problem, I have this program for protection.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Better safe than sorry

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to always have a back up plan. Haven't called upon this service as yet. But the fact that it is there is pleasing. Especially for my parents and in laws devices.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is a hit or miss depending on the person who handles your case but generally it is good and to me it worth the money.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again great investment. No worries, you can get assistance quickly.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • The safety of the 5 year warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot can break even on the best-engineered systems over 5 years! Do it!

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • TCL quality control

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV looks great when it works, there is definitely an issue with quality assurance when it comes to this TV i have the same one in another room and it works just fine. The new one not so much.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Love the Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great it allows you to get items fixed at a discounted price they truly know what they are talking about

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Good coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has some of the easiest warranty’s to use I would absolutely recommend them for any type of electronic

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Small price to pay for a tv warranty.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get a extended warranty for my new lg tv. If something happens Best Buy will be there to fix it.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great serviceI have an ex squad protection in your life always take care you anytime you have a Problem

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • As always, get the plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get a geek squad plan for all my devices in case something were to happen.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi RickyG. Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • The best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best service in the word I recommend to all my friends

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Geek Squad Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came and put up the 2 TVs and speakers. The quality was definitely superb and can’t go wrong!

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a TV that was open box and I was offered the extended warranty for my TV. It was emailed to me and I did not have to call in to ask about it. Great store.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Geek Squad very knowledgeable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents replaced my product. It was my work that it to fix. So they gave me the money to put towards a new one.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Warranty Extended

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this coverage due to my 2 yr old tv needing replacement. I feel better with this warranty

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend
Page 652, Showing 13,021-13,040 of 30,821 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.