Customer Ratings & Reviews

Got this for TV protection. Peace of Mind for next 5 year.

This the best thing you can buy with tv always worth it

I have not had to use this yet, so can't really say how it works. Glad to not have any issues requiring the extra protection. 5 stars for ease of purchase.

Perfect product I recommend I recommended. I feel very nice

Glad to be able to add these services at a reasonable cost!

This is our second TCL 50" tv and it is the best ever.

Great program that truly offers peace of mind! I feel better knowing that Geek Squad has me covered for several years. Thanks Best Buy!

Geek squad helps for good protection. They help wherever you need

This TV has the greatest picture and really sounds great - even when you turn the volume up high. It was very easy to mount on the wall.

You absolutely cannot beat a Best Buy protection plan for televisions! Especially for OLED TV's due to burn-in being covered unlike most protection plans elsewhere. I have personal experiences in which I have had 2 different LG OLED TV's that have been replaced, like for like (with one being upgraded from CX to G3!) due to accumulated dead pixels clusters. Techs came out, diagnosed and TV replaced (even wall mounted again for no charge!) in less than 2 weeks with me of course purchasing new protection plans for both! Best protection plan in the business!

I almost NEVER buy the geeksquad protection, but I bought an expensive television and I made the choice to purchase the plan. Glad that I did! About 2 years after my purchase a red line randomly appreared smack down the middle of the screen. I knew it was out of warranty and at the time I had almost forgot that I purchase the plan until I checked my email. I contacted the geek squad who ultimately determined that it could not be fixed. They replaced the whole tv for no additional cost! I received a brand new television AND an updated model. I was so satisfied that I purchased the protection plan again, a two year this time, but either one is worth the money!

Outstanding Geek Squad for anybody that needs. Computers were doing.

Used their tv repair at home service before. They replaced a defective panel on my tv that would have cost me $500 for free. Don't buy warranty from others and hear "do you have the box your tv came in, you have to send it off yourself to repair center, there's nothing we can do, do you have your receipt from a year ago, I don't really know anything I have to get a manager or any other of the poopie you'll probably hear elsewhere.

Travis and co-worker did a great job with install.

this tv is good i wish i got a Samsung instead but [this tv has great picture quality google sometimes freezes up

Glad I purchased the protection plan at a good deal

I like the protection best buy offers, always does a good job IF something goes wrong

Totally worth it! Geek Squad made the process easy and stress-free when I needed help. Fast service, clear communication, and no surprise costs. It’s a great investment for keeping your tech protected. Highly recommend!

The process was worth it to protect my smart TV and the agents from the store helped me through it

Always great service and very knowledgeable when answering any questions I had