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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30833 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 750 Showing 14,981-15,000 of 30,833 reviews
  • Rated 5 out of 5 stars

    Best value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used them for years I highly recommend this service to all. they keep my computers up to speed in all facits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't need to use it yet for my tv but wonderful for my computer thanks !!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a simple process, installers we're courteous, knowledgeable and cleaned up after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so thankful for geek squad because it saved me from losing money on my tv when it stopped working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I have used the protection program it has worked great. Remember when you needed you have it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price! Includes all smart features and streaming.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love the protection plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know what can happen! Love having this security that it'll be fixed or replaced. Specially for the price you pay for these things!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Service Plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always loved Best Buy replacement plans, they truly do honor their lemon policies and they try their best to address the problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repeat user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have excellent experience with the Geek Squad. I called them on our new tv when we had an issue using Netflix. They were very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me move everything purchased. Havent needed to call about anything broken. Pricing was very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad found my extended warranty & helped me get a replacement for my Sony tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warrantee!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With all the things that have gone wrong in the past with purchases, I highly recommend adding this warrantee!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With all the things that have gone wrong in the past with purchases, I highly recommend adding this warrantee!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Priced right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this service plan because they coverage for 5 years seemed worth it for the TV we bought, which was a Westinghouse. We haven't had to use the plan yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents do a great job cleaning my devices and answer any questions I may have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage for my item processed.Great customer services and availability of products

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth while

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I haven’t used the geek squad services yet, it is so nice knowing I have protection on larger purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is a must, especially with my gaming consoles--It's a MUST for a "just in case"!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always worth the investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchase GSP for my expensive devices. The only reason I was able to get my new TV that this plan goes with is because I had it on my old one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has always been great with my purchases. This 5 year warranty for my new high definition TV is solid.

    I would recommend this to a friend