Customer Ratings & Reviews

I always enjoy having geek squad protection on my products.

Worth the extra money for the coverage hopefully don’t have to use

This made our game room look amazing and easy to hang

for the price, i highly recommend the item. i wouldn't hesitate to repurchase.

Need this because you never know with these expensive items

Good warranty for my Samsung tv !,,,,,,,,,,,,,,,,,

Haven’t had to use this yet so I guess it’s a great service

Haven’t had to use this yet so I guess it’s a great service

Hopefully I won't be using it no time soon. Thanks in advance

Best Buy has the best 2 year protection plans . Highly recommended.

Love the geek squad protection. Great for protecting ur electronics

You can always count on Geek Squad to answer all your questions and fast service they offer

I love having the Geek Squad protection plan. IT give me great security

I purchased a TV with 5 years protection plan. After experiencing a problem, I contacted Best Buy, expecting support through the 5-year protection plan I purchased. To my surprise, they told me their protection doesn’t start until after the 1-year Samsung warranty ends, and refused to take responsibility. I then had to go through Samsung, who eventually admitted they couldn't fix the issue and ended up refunding me for the TV and taking it back. When I returned to Best Buy to get a refund for the protection plan (since the product was no longer with me), they said it was already "in use" and deducted money for the days that had passed, even though they never actually provided any service or support. they refused to give me support and pushed me to contact Samsung. Don’t trust Best Buy. They sell expensive products, and even if you purchase their protection plan, they’ll find a way to dodge responsibility. You're better off buying elsewhere.

Its always good to know that geek squad has my back!

5 year protection of my purchases is has been extremely beneficial. I would recommend this to customers

It’s always great to have any kind of protection on anything that’s purchased

TV arrived safely and in good time. Squad placed in the room.

Good service to have to make sure all your services are taken care of.

love my tv it has what i like i like to get a tv with input and output on auto and vedio rca plugs