Customer Ratings & Reviews

Excelent just to keep peace in your mind, something to not worry in case you need any to be on your tv

Have used the insurance before and its great!! Worth every penny!!

Have used the insurance before and its great!! Worth every penny!!

ilove my protection best buy its number one thank you for all your help

Geek Squad warranty is well worth the money. They really have taken care of things when there has been a problem.

I normally don't buy insurance but getting it for electronics at the price and term i was offered was too good to pass up.

So I bought the warranty for my 40 inch TCL on October of 2023. I called in cause I had a ghost image and I couldn't get any thing for local channels to work on this Tv and I tried 4 of them. So I called in and they said I had to bring it in or they could charge me to send repair out for service. I had a warranty that said you would never be charged?? So I just had shoulder surgery in May. It didn't go well and now in 2 weeks I am about to have my second surgery on my shoulder. I am older in my 60S. I brought the Tv in and the gentle said I wasn't supposed to bring it in. I would have to take it home and they would charge me. I have a warranty. I told my problem. Then he said he would check if they could replace it for me. Then he came back and said he would have to send it out for repair and it would be more than 2 weeks. I am having surgery and really need to have my Tv. I have always made Best Buy my first stop with TVs. I am going to replace my Tv in living room soon. But I am disappointed that not if I get my Tv I won't be able to install on wall with one arm. Just very disappointed with the overall process. I was hoping for a better outcome.

Don't know yet. Will find out if I have to use it.

The agents delivered my tv with care and I didn’t have to do anything

Must have with any big expensive purchase. Nice piece of mind

Thank goodness for this coverage! It has saved us several times!!

They provide an outstanding service everything was smooth and fast.

The Geeks have always provided great and timely service whenever we bring in a device to check or fix.

I feel that they are very helpful people and the willing to help resolve whatever is wrong if they can

Great TV I wish I had another one to watch this weekend

Awesome to know that I can call them when needed for the tv

I love the protection plan when you get electronic from best buy.

Best Buy is usually always true to their extended warranties. Not expensive and definitely worth it

Geek squad is great. I purchased this service for my last tv and you don't have to take tv in, they come to you

Great buy for the product easy to buy and good for two Years.