Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 30816 reviews
(30,816 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
worthy coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.price worth it for peace of mind. haven't been disappointed yet.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A must have!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth having it, and you can get a pro-rated refund if you don’t need it anymore.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
5 year protection plan.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A necessary add on when buying the Insignia tv brand. My orevious Insignia, which I loved, died after 4 years. And I did not have the extended warranty.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Great Protection for expensive purchases
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this 2 year warranty to cover my 55" LG LED Smart TV which as an exchange for a 55" Insignia LED TV that was deemed not repairable through my previous Geek Squad Protection Plan. Even though my TV was in limbo for over 3 months to get the exchanged one I felt it was worth it for the money. To replace the TV for a comparable one would have costs me well over $699.
I would recommend this to a friendRated 5 out of 5 stars
Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The extra protection is work it, the unexpected can always happen..
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
One of Best Buy's greatest idea's
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad team are awesome! I hate that I waited so long to get their help. I get nice guys that know tons of stuff. They have helped me with setting up a new laptop, got my old printer to communicate with my new laptop and did the greatest job on my install of new wall mounted tv with sound bar. Great guys!!!
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hopefully won't need the protection but its woth having
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
EXCELLENT SERVICE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was having problems with my wifi on my smart tv. Called the Geeks, tried some fixes over the phone which didn't work, they scheduled an in home repair. within a week my TV was fixed. The techs that came to fix the Tv were very professional. Didn't leave until all my questions were answered. Would recommend the protection plan.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to use this for the laptop we purchased. Good investment as the laptop itself was on the cheaper end and I was worried about reliability. Replaced the screen and speakers 20 months into the plan. Actually got an updated motherboard out of the repair as well.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had an issue with my TV. Tje replacement parts were unavailable. My TV without was replaced without a deduction for depreciation and without hesitation.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great deal included in new tv/soundbar purchase.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always there when you need them.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We picked up the television and installed ourselves. Super easy, except for configuring the television remote with the cable remote volume.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Nice quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice picture and audio quality. Great value for the money
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice to know i have a warranty for 2 years. Last tv i had lasted a little over a year from a box store.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
The Best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service, protection plan, and a professional crew.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
5 years of protection, who wouldn't want that.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i really love protecting my equipment and this was exactly what i needed.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
High-quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality! Easy set up & use too. Highly recommend
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Necessary five-year warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the five year warranty on my expensive new flat green 60 inch which was highly recommended by the geek squad, and sales team
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was terrific.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent came over help set up and answer all our questions. He was friendly, personable and patient. Great representative for Best Buy.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted new set to existing mount, set up and walked thru basic operations and functions. Saved a bunch of frustration using Geek Squad
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friend


