Customer Ratings & Reviews

This is much needed warranty if you don't want to pay annually

Good insurance for a tv. Come out and repair or replace. Didn’t like that it was double the cost of TV protection that was on $200 less than

I purchase my 5yr warranty for this TV before have too go online you read everything l need too know. We must not forgive too take carere of the customers needs l dont agree with all the new rules because l'm over 60. Idont need the Robot to run my life

Better safe than sorry. Just get it, it ends up being worth it.

Had a small problem, getting my TV to set up, they came out and helped with the final installation! Same day even!

The Geek Squad Protection plan helped me the end of May when there was a lightning strike near my home. Having it allowed for a technician to come out for a service call that I was able to take advantage of.

I hope I never have to use it, but the coverage is good for a good price. Only negative is that I would have to bring it in because it is smaller than 42". I guess that is OK, but I am a small 65+ woman. Not easy for me.

I will go back every time for my iPhones and iPad. Great people

The piece of mind my protection provides gives me a great deal of satisfaction. Knowing that I don't have to worry about anything failing over the next 5 years is wonderful.

The techs were great in installing all of our purchases and in explaining how they worked. We have them for 5 years so check later and we will let you know over the long haul. I can’t imagine anything but excellent service based on what we have seen so far.

Got this protection for my TV. Haven’t had to use it but I always get the protection because of the great customer service I have ever had when I have had to use them. Better to be safe then sorry

Geek Squad provides excellent service. I take my PC in quarterly for a clean up and they are always on time, happy to provide service and are thorough with any questions or concerns I may have and provide excellent feedback on how my equipment is running.

Yes a must have for any investment! Theres also a membership you can get for geek squad on all your items instead of buying them individually with each item.

Best protection plan in the business. I got very tired of dealing with all the terrible plans out there, and now only purchase best buy when possible so that I don't have to deal with lesser protection plans.

Never have used a protection before, but this time it paid off, and everyone we worked with were excellent.

Replace TV since part was not available. First techs replace and connect TV. Unfortunately, the second techs replacing the new poor picture quality tv refused to connect tv w/o a charge to place it on the stand due to time constraints.

When I brought the tv back they gave me my money back for the warranty but wanted me to apply for a Best Buy card I said no that’s why u buy warranty for things I was not pleased everything I brought from them

I like the added protection the family enjoys it. It gives you peace of mind, especially with young children.

So glad I got this protection plan! It paid for itself shortly after the first year when my manufacturers warranty ran out. In-home service was excellent. Unfortunately I had to buy a new plan with the new replacement TV.

Good extended warranty for a good price hopefully I’ll never have to use it