Customer Ratings & Reviews

THIS HAS BEEN A GREAT HELP ON REPLACEMENTS TO THE STORE.

We purchased this protection for the new 58" Samsung TV we just purchased at Best Buys. As a member of "Total Tech" they deduct 20% off the price so that helped.

Always insure your devices. Although, geek squad has been turning down their protection plans and giving it to the brand to deal with.

Only used geek squad twice in my life but both times it went smooth with no issues. Highly recommend with any large purchase

We always get the geek squad service When we buy tech/tv equipment from best buy. Service is 24/7. Usually service completed in one session. Agents usually very helpful and patient.

We hopefully wont have to use but we are happy to of got it with new TV. It covers a lot.

Geek squad is a must for my electronics whe. Every i have a problem

Always buy the extra protection it has always been worth every penny I have spent!

Unfortunately electronics don’t last and it’s taking a chance if you don’t mind replacing after a year, but if want to keep for a few years it’s worth getting the coverage

After 4 years my Insignia went bad, took it to store and they replaced it on the spot!

These guys know their stuff--from opening the box to setting up the TV (too big for me to do myself).

Best protection and customer service you can get! They will answer your questions and assist until your issues are resolved! We highly recommend! Please keep up the great work!

If you purchase a tv please by the five year protection to cover it. For five years your tv will be covered if it stop working for some reason. It keep you from having to buy a new one.

The service is exceptional. attentive and responsive 'sqaud'dies'! Worth the purchase!

Protection plan is overall not bad. Doesn't cover everything though

The Geek Squad Geek Squad Protection Plan is always part of my TV purchase. The plan is affordable, and they are good about making good if you ever actually need to use it. I got this for my new large TV, and I got the 5-year plan..

Very helpful with all of our family’s purchases in every single way!

Geek Squad always comes through with excellent service in a timely and professional manner have always been happy with their service and is one of the reasons why we at Best Buy

This is an awesome tv!! We didnt want a tv that would be short lived and this seems to be the tv

These guys really know what they’re doing. Kind enough to explain how to work the new items I bought. When I bought it I was told the would program my garage door opener to my phone and program my new phone to my car phone.... but they don’t.