Customer Ratings & Reviews

The agent mounted my TV and connected all devices. The agent was very helpful and extremely friendly and never acted like he had to rush off to his next job.

Great service. Would recommend it to anyone. Very satisfied.

With two years available for a guarantee this is the main reason for our buy..

Agents are usually readily available and always stay with me as long as it takes to resolve my issue and don't make me feel like the dunce that I am! Worth the cost!

GET THE PLAN, IT IS WELL WORTH IT. YOU DON'T WANT ANY ISSUES IF OR WHEN YOUR PRODUCT BREAKS DOWN. THIS IS QUALITY INSURANCE FOR YOUR PRODUCT.

In purchasing my protection plan the agent was very customer friendly and professional in her processing of plan and also explaining details including the plan Very professional Thanks

Always good to have this extra protection for when things go wrong.

Haven’t needed it yet, but the price was so reasonable I couldn’t turn it down. I always have difficulty with electronics so I happily purchased it.

Extended warranty is worth the money cause things do happen

Always protect my purchase with geek squad, very recommend always resolve any problem with new one product or full gift card for the purchase full price and tax.

Professional and friendly, they took my complaint and suggested resolve for my problem TV.

The representative was very helpful and friendly she explained everything to me

Geek Squad Service is good to have when you need it. I usually buy it for new computer equipment, but it can be used with all products.

Always good to get a 5 year because you never know what will happen even with the best of brands. I am glad Best Buy offers a 5 year warranty and a small price to pay in case anything goes wrong.

It is always good to have protection! Especially with a high value item.

I purchased the 2 year Geek squad protection plan, for the tv therefore if there are any issues they will come out and address and fix them.

bought for my lg c1 to cover burn ins. so far so good now i can calibrate my tv with ease at mind knowing best buys got my back

Haven't used it yet since the TV is relatively new and hasn't crapped out yet. Figured if it does, they will take care of it. Cheap insurance.

I like that Geek squad will come to my house and try to fix my product, I don't have to bring it back to the store or send it off to be repaired. And if they can't repair it they will get me a new product

I purchased the 5 year geek protection for the peace of mind on my first ever big screen smart tv purchase. I hope that I we never have to use it, but 5 years of protection and support is so worth it if we ever do!