Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 30893 reviews
(30,893 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 4 out of 5 stars
A little wonky process but it works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't had to use my service on my recent TV but I did use to on my last TV to buy my new TV. The process was a little wonky but in the end I got my new TV
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great employee lots of help in store and online thabk you
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always get Geek Squad for install or phone help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was able to set the tv up on my own but I did call and ask a few questions over the phone and got the help I needed and was watching tv I no time
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad repaired my surround sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad never fails. They always have a solution for any products. My experience with themalways makes me a returning customer.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very good service, everything was set up correctly and is working well I' m very happy with instalation
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Great Deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You must buy the 5 year insurance as a piece os mind
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.they have great customer service making every thing easy
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Money is well spent.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents answered my questions are directed to a separate person for more or additional help. They have helped me with my computer, and printer.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Rest assured
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always get protection plans you never know when life happens
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
You’re awesome!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love best buy extended warranty! Its worth it for sure, thank you guys!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Tv replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice people when they come out to fix or service an item.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Piece of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We just bought our biggest TV yet and in what we saved on the sale price, we used towards the extended protection. Great for piece of mind.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Piece of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We just bought our biggest TV yet and in what we saved on the sale price, we used towards the extended protection. Great for piece of mind.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Just in case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this for our new 4K TV. We haven't had to use it yet but its nice to know we have it
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Extra protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have only used the plan once for my television and customer service was great. There are two things that could be improved which are the price, it is a little expensive for certain items, and protection against drops or spills for televisions.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Good Protection Plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to visit Geek Squad because my Portable Hard Drive corrupted. I am an Online Radio Entertainer, a Videographer and a Photographer. All my files were this drive. The staff was very knowledgeable about the different plans that Geek Squad offers.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
thanks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.geek squad is the best! Always there when you need them thanks
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
2 year Geek Squad Coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love that Best Buy offers Geek Squad protection. Such a great price and knowing I have extended protection gives me peace of mind.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Mr Ron
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad was very helpful very efficient. Highly recommend.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great salesperson
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The salesperson was excellent! Great knowledge of the TV. Highly recommend the Hamburg Lexington location. The staff will take care of you!
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friend


