Customer Ratings & Reviews

Better safe than sorry, especially when kids are involved

Always get the protection plan for your items. It's definitely worth the coins

Always get the protection plan for your items. It's definitely worth the coins

Haven’t had to use the geeks but it’s good to have just in case

Never had complaints of geek squad everything is handy and useful to be protected.

Excellent service with promising work. No competition

make sure you get insurance it will help you in the long run

This is definitely a must when making purchases. Protect your investment.

I have been buying Geek Squad warranties for years. They have saved me thousands on repairs on my electronics.

I needed protection for a new TV. Hopefully their will be no issues that arise, but the protection for 5 years should be worth it.

I think it's important to have this protection for ur phone. Accidents happen and the geek squad was there to help.

I buy Geek Squad warranties for all of my purchases when they are available.

My last TV lasted 15 years and now sits with an elderly man who is thrilled to have Sony TV that works! Unfortunately today's technology fails often so warranty is recommended.

On certain items it only makes sense to purchase the protection plan especially since it is such a reasonable price

Geek squad are awesome had and issue fix fast and free ...these guys are good

They made the sign up process seamless. Im was throughly impressed

Always great to have the coverage for services and repairs

So I bought the warranty for my 40 inch TCL on October of 2023. I called in cause I had a ghost image and I couldn't get any thing for local channels to work on this Tv and I tried 4 of them. So I called in and they said I had to bring it in or they could charge me to send repair out for service. I had a warranty that said you would never be charged?? So I just had shoulder surgery in May. It didn't go well and now in 2 weeks I am about to have my second surgery on my shoulder. I am older in my 60S. I brought the Tv in and the gentle said I wasn't supposed to bring it in. I would have to take it home and they would charge me. I have a warranty. I told my problem. Then he said he would check if they could replace it for me. Then he came back and said he would have to send it out for repair and it would be more than 2 weeks. I am having surgery and really need to have my Tv. I have always made Best Buy my first stop with TVs. I am going to replace my Tv in living room soon. But I am disappointed that not if I get my Tv I won't be able to install on wall with one arm. Just very disappointed with the overall process. I was hoping for a better outcome.

Felt great to have it just in case. Only had to use once but well worth it.

The geek squad is awesome! Get it if you got something nice!