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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30911 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 979 Showing 19,561-19,580 of 30,911 reviews
  • Rated 4 out of 5 stars

    W2 Year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this with our new 75" Samsung TV. Seems to be worth the cost should anything go wrong with this sizable investment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice to have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice service to have. It has paid for itself already as I have had to use the service quite a few times. Glad I purchased this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A++

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a great item! Got 3 of them! will have fun

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for my 55 inch tv for my room. I hope I don’t have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such good item thank you best buy for so nice item thank you thank you ...m

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great price for 4k tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great pic, great Bluetooth, and great video game interactions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of mind is worth a lot can’t go wrong with protection for your money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t believe there is nothing out there that the geek squad can not fix

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protective measure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I trust if ever needed this will be of tremendous value. Glad I purchased.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Couldn't use it when I needed it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When one of our screens got cracked it was not covered by this plan. The glasses I these tvs r paper thin and just a small wrong twist can break them. And it's not covered. Plan on having to purchase a whole new tv. I've had to replace two now.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for reaching out to share this with us. I'm sorry to hear about your TV! We totally hear you and appreciate your feedback. Please let us know if there's anything we can do for you.

  • Rated 5 out of 5 stars

    Protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love best buy protection plans they are a great thing to have and purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek sqad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the extra money for piece of mind in case anything breaks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Keeping product safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I could have purchased a longer warranty, but 2years for the excellent 49" Samsung UHDTV with HDR....is well worth the purchase at bottom price. Keeping my purchase safe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from best buy team always, very responsive and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why not have a great hassle free insurance for your item. Anyone would be a fool to not have the extra protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service contract

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't normally buy service contracts but in this case the price was right and the security just feels good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two year Geek Squad Protection plan is one of the best in the industry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When this protection was presented and explained to me, I saw absolutely no reason not to buy it. It's a Win-Win.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not used yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not used yet but I have confidence that they will be good when the time comes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not used yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not used yet but I have confidence that they will be good when the time comes!

    I would recommend this to a friend