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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30827 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 189 Showing 3,761-3,780 of 30,828 reviews
  • Rated 5 out of 5 stars

    Grateful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have no reason to use them yet. But I’m sure if and when I need their service they will be well knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 55 inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and sound. I would recommend this TV to anyone. Great quality and very sturdy stand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why not buy a five-year warranty? The peace of mind and so much more that comes with it and if anything by chance happened in five years, you get it fixed free or brand new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good expalanation for necessity of protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad should rename Geniuses.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having used on my newest purchase but hey I got 5 years, I used the geek service before never had an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Tv. Has a crisp clear screen! Perfect for viewing sports!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart decision always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always recommend protections plans from Best Buy! They’ve helped me big time after a few years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad fixed my iPhones faster and better then the Apple Store and it was cost me less you can’t ask for more than that. Thank you Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installers knew their stuff!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were in and out. But they said they don't work for geek squard. they are just on contract to do installs. in and out, took the packaging stuff too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven’t had to use it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a option that I purchased in addition to the TV. Fortunately, I haven’t had to use the warranty yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value vs Time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The value of geek squad protection for the amount of years it covers is great. The amount of protection that is covered also makes it worth it especially when the future is unpredictable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glucky tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best thing to have on your merchandise when you purchase anything from the store they are the number one when it comes down to take care of fixing merchandise so make sure you purchase a merchandise get that warranty with geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3724 West Ave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most beautiful guarantee I have seen in my life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty for all my BestBuy tvs I always get geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a subscription that I plan to use if there is an issue with my purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV still going strong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly priced. I’ve read some goods and bass, but I haven’t used them yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've got 5 tvs on the house, all 5 samsung. If I had to buy another one, ot will be samsung. My phone is samsung. Just the best brand in the US

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not needed to use this, but the piece of mind I have makes it worth it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a five yr agreement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid for a 5 yr coverage agreement. Was told it would start at the end of the manufacturers warranty effectively providing six years of coverage. Not so. It starts from day one so it really is just a four year warranty. Come on Best Buy, you can do better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 3 laptops last fall. Had an issue with mine a month in...called Geek squad, fixed online! Yay! My wife had an issue shortly after, Geek Squad fixed it online! My laptop lost a solid state hard drive. No online fix here, but I took it to the store,quick diagnostic,mailed off and returned to my home in a week fixed. This waS $ well spent. Geek Squad Rocks!

    I would recommend this to a friend